Position:Inside Sales Manager
Job Description:About US:
Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.
As part of its growth,
Arrow ECS is strengthening its teams and is looking for a
Sales Manager. Key Responsibilities - Lead, coach, and develop a team of Inside Sales Representatives managing renewals and expansion opportunities.
- Set clear KPIs and individual action plans, monitor performance and drive accountability.
- Ensure timely and accurate execution of the renewals process.
- Drive proactive engagement with end users and close collaboration with partners to secure renewals and reduce churn.
- Own forecasting accuracy, pipeline visibility, and renewal risk management.
- Launch renewal, churn-reduction, and upsell initiatives to achieve targets.
- Provide regular reporting on renewals, churn, pipeline health, and key risks using standard tools and processes.
- Act as the central point of coordination between partners and customers to ensure smooth renewal execution.
- Develop and execute territory and business plans aligned with regional objectives.
- Maintain strong market and competitive knowledge, using insights to articulate value propositions.
- Ensure CRM accuracy, opportunity tracking, and structured stakeholder communication.
- Collaborate cross-functionally with Sales, Customer Success, Product, and Marketing teams.
Required Skills & Qualifications - Proven experience as an Inside Sales Manager, Renewals Manager, or similar leadership role in tech/SaaS.
- Strong understanding of partner-led business models, pricing structures, and subscription/renewal cycles.
- Solid expertise in territory management, account planning, and competitive analysis
- Strong leadership and coaching skills in a performance-driven environment.
- Excellent communication, negotiation, and relationship-building skills.
- Proficiency with CRM tools (Salesforce or equivalent).
- Fluent in English and French (German, Italian, or Spanish highly desirable).
What is in it for you? - Full Permanent contract,
- Social advantages: CNSS, CIMR, Health insurance,
- Very good working atmosphere in a team of passionate collaborators,
- Work culture where you can make an impact,
- Dynamic environment with a friendly work atmosphere,
- Interesting career development opportunities in a quickly growing environment,
- Working within an international organization, recognized worldwide in its sector.
Do you see yourself as our future colleague? If yes - send us your application. #LI-EK2
Location:MA-Casablanca, Morocco (Boulevard Al Quods)
Time Type:Full time
Job Category:Sales
