Position:CRM Product Owner
Job Description:At Arrow Electronics, we are a global provider of technology solutions, helping customers shape the tangible future. With innovation at the core of everything we do, our collaborative and forward-thinking teams are transforming the way business gets done in today's digital world. Join us and be part of a company that is driving change across industries-from commercial to cloud and everywhere in between.
As part of our company's growth,
ARROW Morocco is strengthening its teams and is looking for a
CRM Product Owner.Key Responsibilities- Define and manage the CRM product roadmap, aligning it with business goals, commercial strategy, and user needs.
- Serve as the primary liaison between business stakeholders, end users, and technical delivery teams, translating high-level requirements into user stories and actionable features.
- Own the product backlog; prioritize features and enhancements based on business value, technical feasibility, and impact.
- Lead and participate in Agile ceremonies (backlog grooming, sprint planning, demos, retrospectives) and ensure clear acceptance criteria for each deliverable.
- Collaborate with Sales, Marketing, Customer Service, and IT to gather feedback, analyze pain points, and drive continuous CRM improvements.
- Maintain awareness of Salesforce platform capabilities, upcoming releases, and industry best practices.
- Ensure data integrity, compliance, and security standards are upheld within the CRM ecosystem.
- Monitor and report on CRM adoption, KPIs, and business outcomes.
- Champion user training, change management, and communication to ensure successful rollout and adoption of features.
What is in it For You?- Full Permanent contract,
- Social advantage: CNSS, CIMR, Health insurance.
- Very good working atmosphere in a team of passionate collaborators.
- Work culture where you can make an impact.
- Dynamic environment with a friendly work atmosphere.
- Interesting career development opportunities in a quickly growing environment.
Working within an international organization, recognized worldwide in its sector.
Location:EG-New Cairo, Egypt (Uvenues)
Time Type:Full time
Job Category:Information Technology
