Position:Business Operation Analyst - ArrowSphere
Job Description:Company: Arrow Electronics
Location: Shore 2-A / 2-C, Casablanca Nearshore, Casablanca, Morocco
Work mode: Hybrid (3 days on-site / 2 days remote)
Direct team locations: France, Morocco (+United States)
About
ArrowAbout
ArrowSphere*** Please submit your application in English. ***Role ObjectiveThe
Business Operation Analyst is responsible for the
structuring, analysis, and operational steering of vendor-related operational data in order to:
- monitor operational activities
- measure current and past performance
- project future volumes and trends
- enable clear sharing and communication of activity insights across international teams
The role is part of a broader
operations industrialization initiative, supporting both operations and project teams.
Functional Scope- Vendor operational data
- Activity monitoring and performance steering
- Reporting and activity projection
- Data models and KPI consistency
- International environment (France / Morocco / US)
Key Responsibilities- Analyze and exploit operational data stored
- Design, maintain, and optimize SQL queries to support activity monitoring and decision-making
- Understand, document, and challenge existing data models
- Contribute to the definition and evolution of conceptual data models (CDM/MCD) when required
- Define and formalize processes, procedures, and operating models (SOP / MODOP) related to operations and data usage
- Define reliable, traceable operational KPIs
- Produce clear operational reports covering:
- past activities
- current activities
- short- and mid-term projections
- Propose and implement activity monitoring mechanisms aligned with operational needs
- Use Excel (XLS) for analysis, consolidation, and data restitution when relevant
- Ensure clear communication and shared understanding of insights across France, Morocco teams
- Actively contribute to the standardization and industrialization of operational practices
Key AccountabilitiesData & consistency- Ensure reliability, coherence, and usability of vendor operational data
- Ensure alignment between data, KPIs, and operational reality
Monitoring & projection- Build relevant activity monitoring indicators
- Provide a consolidated and forward-looking view of operations
Industrialization- Standardize analysis and reporting practices
- Improve scalability, readability, and repeatability of operational processes
Required ProfileBusiness Operation Analyst, strongly oriented toward
data and operations.
Skills & Experience- Higher education degree (business, engineering, or equivalent)
- 4+ years of experience in operational data analysis, activity steering, or operations
- Advanced SQL skills (complex queries, joins, aggregations, data consistency checks)
- Solid understanding of data models and conceptual data models (CDM/MCD)
- Ability to translate raw data into actionable operational insights
- Strong proficiency with Excel (XLS) for analysis and reporting
- Experience in B2B / vendor environments is a plus
- Comfortable working in distributed international environments
Languages- English: fluent
- French: fluent
Expected Qualities- Strong analytical rigor
- Structured mindset
- Attention to detail and data consistency
- Ability to clearly communicate complex analyses to non-technical stakeholders
Do you see yourself as our future colleague? If yes - send us your application in English.
#LI-KZ1 #LI-HYBRID
Location:MA-Casablanca, Morocco (Boulevard Al Quods)
Time Type:Full time
Job Category:Business Support
