SUMMARY OF POSITION:
We are seeking a detail-oriented and proactive
Warehouse Supervisor – Outbound to oversee outbound fulfillment operations, including order selection, packing, staging, and shipment preparation. This role is responsible for leading a high-performing team to ensure timely, accurate, and safe processing of outbound orders while maintaining operational excellence, inventory accuracy, and compliance with safety and quality standards.
ESSENTIAL DUTIES & RESPONSIBILITIES- Lead and supervise all outbound functions, including order selection, packing, staging, and final preparation for shipment.
- Ensure outbound shipments are properly verified against pick tickets, work assignments, and delivery documentation.
- Coordinate workflow with the order waving team to optimize picking and packing operations.
- Monitor team performance and productivity; provide hands-on training, coaching, and daily feedback to ensure high standards.
- Maintain real-time inventory accuracy through proper documentation and timely updates in the WMS system.
- Identify and implement process improvements to increase efficiency, reduce errors, and eliminate potential customer chargebacks.
- Conduct regular inspections of staged outbound goods for damage, accuracy, and compliance with customer specifications.
- Enforce proper handling and safe use of equipment, including all material handling equipment, and RF scanners.
- Generate and analyze outbound reports on a daily, weekly, and monthly basis for internal performance tracking.
- Support inventory audits, cycle counts, and reconciliation processes.
- Ensure the warehouse area remains clean, safe, and well-organized at all times.
POSITION SPECIFICS:- Full-time position based primarily in Goodyear, AZ
- Standard hours: Monday – Friday, 8:00 a.m. – UTC. (some flexibility and occasional weekend availability required).
- Knowledge of order selection, logistics, inventory control, and warehouse operations.
- Experience with warehouse management systems (WMS) and basic computer proficiency (MS Office).
- Strong leadership, communication, and organizational skills.
- Ability to work in a fast-paced, deadline-driven environment.
- Forklift certification (Reach Truck, Order Selector, Electric Pallet Jack, Counter-Balanced) preferred.
SUPERVISORY RESPONSIBILITIES:- Direct (and indirect) supervision of assigned staff.
- Recruit, train, lead, develop, evaluate and retain staff associated with related functions.
- Responsible for quarterly reviews of direct reports and ensuring all staff has outlined performance objectives.
- Work with Human Resources for coaching & performance counseling.
MINIMUM QUALIFICATIONS:- High school diploma or equivalent; associate or bachelor's degree preferred.
- 5+ years of warehouse or logistics experience, with at least 2 years in a supervisory / leadership role.
- Strong knowledge of outbound logistics processes, inventory control, and whse best practices.
- Bilingual Spanish/English preferred.
- Proficient with Warehouse Mgmt Systems (HighJump preferred) and Microsoft Office Suite.
- Solid analytical skills and the ability to interpret data and reports using Excel and other tools.
- Familiarity with labor management systems (LMS) and RF scanning technologies.
- Lean/Six Sigma certification (Yellow Belt or higher) preferred.
- Proven ability to lead teams in high-pressure environment while driving continuous improvement initiatives.
- Excellent communication and interpersonal skills.
- Forklift certification preferred (Reach Truck, Order Selector, Electric Pallet Jack, Counter-Balanced).
- Excellent attendance and punctuality are expected.
PHYSICAL DEMANDS/WORK ENVIRONMENT: Candidate must be able to successfully perform the essential functions of this job with ability to: stand for long periods of time; ability to become certified (if operating equipment); constantly move about the warehouse; pulling/pushing a cart containing cartons; bend/stoop/kneel/crouch to handle product; regularly lift and/or move up to 30 pounds; the ability to communicate information and ideas so others will understand; must be able to exchange accurate information in these situations; and the ability to observe details at close range (within a few feed of the observer). The work environment is often noisy with honking from passing forklifts and experiences hot/cold temperature fluctuations due to outside weather.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Reasonable accommodations may be offered to enable individuals with disabilities to perform the essential functions. The requirements listed are representative of the knowledge, skill, and/or ability required.
United Sports Brands is an Affirmative Action and Equal Employment Opportunity (EEO) employer.
Equal employment opportunity, including veterans and individuals with disabilities.
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