Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts
Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element
Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element
Qualify opportunities with assistance of inbound team / specialists
Manage relationships and utilize technical support to assist in Sales
Follow up in a timely manner on quotations for the assigned customer base
Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
Achieve sales goals by converting and penetrating accounts
Build and maintain a working knowledge of Element's service offerings; participate in training/coaching opportunities
Ensure compliance with all Element policies including but not limited to terms and conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance