- Upbeat attitude
- College degree or Travel School preferred
- Minimum three (3) years of experience in servicing premium clientele preferred
- Proven customer service and sales skills, proactive with clients
- Critical thinking skills to resolve customer issues
- Ability to recognize when management involvement is necessary
- Proven ability to foster and value client and team relationships
- Excellent written, verbal and interpersonal communication skills
- Outstanding organizational skills and attention to detail-including multitasking
- Ability to work under pressure while maintaining a high level of accuracy
- Travel Industry knowledge including worldwide destinations and premium cruise and tour suppliers
- Proficient in industry technology
- Knowledge of Word, Excel and Outlook
- Specialization a plus (land suppliers sales, destination, travel sector, travel type, special interest, etc.)
- First-hand experience with past travel abroad to multiple countries is a plus for this position
PAY AND BENEFITS
Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.
The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.
This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
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