Licensed Property & Casualty Insurance Agent – Charlotte, NC Are you ready to turn your skills and compassion into a career that makes a difference? As a Licensed Property & Casualty Insurance Agent in Charlotte, NC with TTEC, your work directly helps people feel secure and confident about their insurance choices. Every day, you’ll have the opportunity to provide answers, solve problems, and create experiences customers remember. Why You’ll Love This Role You get to help people – making complex insurance issues simple and stress-free You’ll be supported from day one with training, coaching, and professional development You’ll join a team that values curiosity, learning, and collaboration You’ll have clear opportunities to grow your career while being recognized for your contributions What You’ll Do Handle customer inquiries and provide clear, accurate solutions Resolve escalated or complex issues with empathy and expertise Share information about products or services to help customers make informed decisions What You Bring An active Property and Casualty License for North Carolina Customer service experience of at least six months High school diploma or equivalent A strong sense of integrity and respect for customer privacy Comfort using computers and digital tools What We Offer You Base pay of $21.50/hour plus performance bonuses Paid continuing education and career growth opportunities Benefits that can include PTO, tuition reimbursement, and wellness programs An inclusive, supportive environment where your contributions matter Why TTEC At TTEC, you’ll join a global community of people who believe in the power of human connection. We combine technology with empathy to create exceptional customer experiences, and your role is central to that mission. You’ll be valued for your skills, supported in your growth, and encouraged to bring your authentic self to work every day. TTEC is proud to be an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.