Position:Internal Account Manager
Job Description:Internal Account ManagerABOUT THE ROLEThe
Internal Account Manager is a key contributor to Arrow's sales organization, responsible for managing customer relationships within an assigned portfolio and acting as a
trusted commercial partner for both customers and suppliers. The role combines a
commercial mindset with close collaboration across internal teams to support
sustainable growth, margin performance, and long-term business development.
We are looking for a
sales professional who enjoys working independently, building long-term relationships, and contributing to a
sales-driven environment focused on customer success.
WHAT WILL YOU DO:- Independently manage the entire customer relationship end-to-end, acting as the primary point of contact for an assigned customer portfolio.
- Proactively drive sales growth, maximize margins, and increase market share, including growth with key suppliers.
- Deliver high-quality customer service while balancing commercial priorities and customer expectations.
- Manage quoting, order processing, demand fulfillment, and delivery follow-up.
- Troubleshoot and resolve customer, order, and supply-related issues in close cooperation with internal teams.
- Act as a key liaison between customers, suppliers, and internal stakeholders, leveraging internal and external resources.
- Build and support long-term business partnerships for Arrow.
- Collaborate with Arrow Account Managers on selected key accounts.
WHO YOU ARE:A FEW THINGS YOU'RE AN EXPERT AT- Delivering results through a strong commercial mindset
- Providing customer service excellence and building trust-based relationships
- Influencing stakeholders and negotiating effectively
- Problem solving in a dynamic and ambiguous environment
- Time management while working with sales tools and internal systems
- Communicating fluently in English (both written and spoken)
- Ability to communicate in Spanish is a considered an advantage
A FEW MORE SKILLS YOU ALSO KNOW (OR WANT TO LEARN)- Self-motivated with a proactive and ownership-driven approach
- Willingness to learn product benefits and key technical concepts
- Outgoing self-starter with a strong team mindset
- Ability to adapt communication to different customer and business situations
- Numerate and comfortable using digital tools for planning and forecasting
WHAT WE OFFER:- Competitive and attractive employee compensation package
- Reliable and trusting work environment
- Cooperative team with flat structures and open communication
- High level of autonomy and ownership in day-to-day work
- Professional and personal development opportunities
- Flexible home office regulation (hybrid 50%)
WHO WE ARE:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders - both suppliers and customers.
Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.#LI-LR1
Location:IT-Milan, Italy (Viale Piero e Alberto Pirelli)
Time Type:Full time
Job Category:Sales
