Collaborates with the Nursing Department Director(s) and the department leadership team to establish department priorities. Maintains knowledge of regulatory requirements that impact clinical services and professional practice.
Models the shared vision, mission, values, and EXCEL standards in every action.
Utilizes the nursing process and organizational policy and procedure to plan and provide a comprehensive, collaborative, age-appropriate plan of care for patients and families.
Oversees and conducts the recruitment, hiring, team/department orientation, performance appraisals and disciplinary actions including up to termination processes for a team or department.
Leads, manages, coaches, and trains a team or department, provides guidance, support, and mentors to ensure optimal performance and productivity.
Promotes cohesive work teams and constructive conflict resolution, within the department.
Oversees and coaches staff to provide input and make decisions to improve patient and family care and the work environment. Acts as a resource for newer staff, teaching and precepting as needed, eliciting individual strengths and competencies.
Assigns work by balancing patient and family care requirements with available personnel and technology resources and assigns and directs patient care responsibilities based on knowledge of staff qualifications and competencies.
Monitors department workload, incorporating feedback from staff to assure high quality patient care, efficiency, and cost effectiveness.
Provides direction and assistance in significant events (e.g., urgent patient care needs, psychosocial or behavioral crisis, etc.) by providing situation awareness, anticipating needs, and assuring availability of resources.
Provides leadership for effective problem solving, communication, and collaboration between stakeholders to achieve the common goal of safe, high quality patient care. Resolves workplace issues and personnel concerns during scheduled shifts, communicating resolution status to other appropriate leadership.
Communicates effectively at all levels, role modeling a professional approach with all situations and individuals, even when faced with disagreement or conflict. Promotes a positive work environment by building trust and strengthening relationships with staff within and between units.
Participates on initiatives that improve patient care quality and safety, operational excellence and nursing process, education, and research, in order to role model and support others to do the same.
Performs all other duties as assigned.
