At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.
As we continue to grow, we're always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!
Job Overview
Mitratech is looking for an Analyst, Revenue Operations, to join our Revenue Operations team. This role is focused on data quality initiatives and otherRevenue Operations responsibilities.This role will be a part of the hub where all revenue generating operations come together working with Sales, Customer Success, Legal, Finance, Leadership, and other teams. This personwill be a trusted partner and will make supporting recommendations on ways to improve the productivity and scale of the organization in a fast-paced environment.
Essential Duties & Responsibilities:
* Proactive - identify trends and monitor the data quality of our CRM.
* Reactive - action day-to-day data challenges affecting our go-to-market teams.
* Perform reconciliations for data integrity and work with cross functional teams to correct
discrepancies.
* Escalate items that negatively affect our data quality.
* Aid in data integrity and other Revenue Operations projects.
* Supports other Revenue Operations functions such as our Deal Desk and Order
Management team during peak times (EOM/EOQ).
* Partner with sales, success, finance, legal and other teams to improve processes, control
governance and ensure bookings are reported accurately.
* Support CRM & ERP enhancements and improvement.
Requirements & Skills:
* Demonstrated experience with SFDC, CPQ, and Microsoft/Google suite.
* Experience in Data Operations, Revenue/Sales/Customer Success operations/analytics,
Deal Desk, Order Management or any similar role.
* Experience working within Enterprise, SaaS, or high-tech company is ideal.
* Operationally minded, learn systems quickly and have a knack for applying technology
and systems to processes.
* Excellent communication skills, verbal and written, and are just as comfortable gathering
requirements from non-technical business users as you are communicating these
requirements to others.
* Ability to prioritize and handle multiple requests simultaneously without sacrificing
strategic thinking and tactical execution skills.
* Can build trust, be assertive when required, and shows initiative and enthusiasm.
* Assertiveness and ability to navigate ambiguity by constantly forming and testing
hypotheses and making sure to validate all assumptions with data.
* Drives focus on simplifying complex solutions and processes.
* Excellent attention to detail
Education:
* Bachelor's degree required
Compensation
Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements.
We will disclose intended pay ranges in our job ads for US-based opportunities. This role can be performed 100% remotely within the U.S., preferably on the East Coast. Anticipated base salary: $75,000 Annually USD + Variable Compensation Plan
Total compensation includes US employee benefits and annual bonus eligibility.
Benefits we offer:
- Health, Dental & Vision Insurance
- 401 (k) + Employer Match
- Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
- STD, LTD & Group Life Insurance
- Paid Parental Leave
- Pet Insurance
- FSA & HSA Options
- Employee Assistance Program
Perks we offer:
- Remote Work
- Career Advancement & Professional Development Opportunities
- Employee Recognition
- LinkedIn Learning Platform
Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level.Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit:everify.com
We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
