MassBay Community CollegeProgram Coordinator ELL to Behavioral Health and Technology PathwaysFramingham, MA, United States
Program Coordinator ELL to Behavioral Health and Technology PathwaysDepartment: Enrollment Management
Location: Framingham
MassBay fosters educationalexcellence and academic success to prepare students for local and globalcitizenship, to promote their personal growth, to meet critical workforcedemands of communities, and to contribute to the region's economic development.
Massachusetts Bay CommunityCollege is served by a cadre of employees of varied backgrounds andexperiences. We invite all individualsto consider joining our community.
Located in Greater Boston, MassBayis a comprehensive, open-access community college, offering associate degreesand certificate programs on three campuses in Wellesley Hills, Framingham, andAshland, Massachusetts.
Position Summary:The idealcandidate will join a vibrant educational community and have a desire andability to serve a population of students with various needs and backgrounds. TheProgram Coordinator English languagelearners (ELL) to Behavioral Health and Technology Pathways position at MassBaywill report to Executive Director of Corporate Partnerships and WorkforceDevelopment (CPWD). This position willalso work in close collaboration as a partner with the Director of CommunityEducation. The Program Coordinator is arole that supports each of our international, newcomer, immigrant and incumbentworker students in their journey through English as a second language (ESL), Basic Computers as a base and moving theminto Behavioral Health Technician, Psychology, Study of Human Behavior, CrisisManagement, EPIC, Cyber Security.
Key Responsibilities and Duties:- Support program and student with English as a second language - Behavioral Health Technician (ESL- BHT) pathway requirements;
- Develop and support new programming Behavioral Health Technician (BHT) and technology;
- Facilitate new engaging career events, industry-informing kiosks, community fairs about Behavioral Health and Technology;
- Develop new relationships with partnerships to help community and constituents understand our pathways;
- Meet one on one with English as a second language (ESL) pathway students as touchpoints;
- Collaborate with career services staff and instructors in Behavioral Health and Technology programs to support student success and program operations;
- Work with faculty to understand and anticipate their needs and expectations from each student;
- Ensure all compliance with program certification requirements are completed by each student;
- Expand community awareness about jobs in Behavioral Health and Technology;
- Work across departments and community and data administrator to build successful outcomes;
- Develop systems within the workplace to inform more community members about ESL- BHT and Technology pathways;
- Monitor all student compliance and attendance and provide referrals to wrap around supports as needed;
- Teach English language learners (ELL) and evaluate student outcomes;
- Create content for career pathways for English language learners (ELL) students;
- Accept training in Training Opportunities Program (TOPS) administration with MassHire;
- Maintain strong connections with behavioral health partners, corporate associates, students, and industry stakeholders;
- Collaborates closely with instructors in Behavioral Health Tech, Technology, and Health Care to support best practices, strengthen partnerships, and promote successful career placement outcomes;
- Works closely with the Corporate Partnerships data administrator to support all operational needs of the English as a second language (ESL)-to-Behavioral Health and ESL-to-Technology pathways, including student placement and program coordination;
- Collaborates with the Executive Director and Director to support student success and job placement efforts, including scheduling courses, workshops, and fairs, and assisting with recruiting and registration activities;
- Navigates multiple educational resources related to psychology and human behavior and provides support with logins, classroom links, space allocation, certificates, and systems required for students to complete program pipelines and meet career requirements;
- Support students to succeed on their educational journey from English language learners (ELL) to Career Certificate;
- Direct community outreach and engagement;
- Other duties as assigned.
WorkSchedule: Must have reliabletransportation and the ability to commute to worksites. Must work onsite at Framingham at least 2- 3days a week. Saturdays and occasionalevents offsite
This list is notto be considered all-inclusive. A supervisor may assign other duties asrequired to meet the needs and foster the mission of the College.
All employees ofMassBay are expected to work collegially and collaboratively within a communitythat values and celebrates the variety of student experience.
Minimum Qualifications:
- Master's degree in Education, Counseling, Psychology, Business Administration, Marketing, Education Administration, or other field related to area of assignment; with three (3) year's experience and/or training involving area of assignment, which may include business management, program/project management, grant administration, budget development, community relations, curriculum development, education, counseling, substance abuse, non-traditional student services, or public assistance programs; or an equivalent combination of education, training, and experience.
Preferred Qualifications:- Sensitivity and commitment to the goals of Affirmative Action;
- Experience working in a community college or similar environment;
- Demonstrated commitment to working with students in need;
- Interest in English language learners (ELL), Psychology, Human Behavior and Technology;
- Experience with workplace learning;
- English language learners (ELL) Student coaching or advising experience;
- Experience supporting nontraditional adult learners in an educational program;
- Interest in Behavioral Health, Human Development, Psychology, Crisis Management and Technology;
- Ability to engage with external constituents from many varied backgrounds;
- Ability to travel regionally to multiple community partners and sites;
- Problem solve across multiple partnerships;
- Experience administering English as a second language (ESL) assessments;
- Ability to create enthusiasm and momentum around career fields in behavioral health and technology;
- Experience offering direct services that support constituents with long term goals;
- Demonstrated understanding of the newcomer experience, gained through lived experience or substantial immersion working with newcomer communities;
- Experience teaching English Language Learners and have basic knowledge in courses about human behavior, psychology 101, crisis management and deescalation;
- Lived experience as a student who has faced and navigated barriers like those encountered by certificate-seeking students, with the ability to relate to and support their challenges;
- Highly organized, detail-oriented, and motivational, with a genuine enthusiasm for building relationships and bringing people together to advance wellness, behavioral health, and technology initiatives within the Commonwealth's workforce;
- Bilingual (Brazilian Portuguese or Spanish).
Additional Information:
Salary Range: $73,412- $82,095, in accordance with one's education and experience as dictated by thecollective bargaining agreement classification compensation structure.
As a Massachusetts State Employee, you are offered an outstandingsuite of benefits adding value to your salary.
- Array of choices for health insurance plans to meet individual/ family needs
- Affordable Dental Insurance and vision discount program
- 12 paid State/ Federal holidays
- Generous sick, vacation, and personal time
- Telework option depending on the role/department
- Flexible Spending Plans to reduce your taxable income
- Low-cost basic and optional life insurance
- Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
- Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b).
- Tuition Benefits for employees and dependents at state colleges and universities
- Free Employee Assistance Program (EAP)
- Eligibility towards Public Service Loan Forgiveness (PSLF)
- Free gym and parking on campus
Need moreinfo: https://www.massbay.edu/employment/benefits
Position type: MCCCUnit Professional Grade 5
MCCC Union Title, andGrade: Senior Special ProgramsCoordinator, Grade 5
Source of Funding: Grant-Funded,1 year assignment
To Apply: Pleaseinclude a letter of interest and resume with your online application.
Deadline: February 15th, 2026, or after that until filled.
Final candidates are required to provide sealed transcripts and/or certifications.
Hiring is contingent upon a successful CORI clearance.
Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
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