Care Coordinator II (172888)

Professional Management Enterprises • Indianapolis • 23h ago

Position Purpose:
Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically and documents the plan for care/services of activities.

Job Title:Care Coordinator
Location: Remote (Indiana) **Must be Indiana Resident**
Hours: 8am - 8pm Monday-Friday
Pay:$21.00hr

Responsibilities:

Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed.
Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan.
Communicates with care managers, practitioners, and others as needed to facilitate member's services and to ensure continuity of care/service.
May support performing service assessments/screenings for members and documenting the member's care needs.
Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed.
Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards.
Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager.
Provide education on benefits and resources available.
Performs other duties as assigned.
Complies with all policies and standards.

Education/Experience:
Requires a High School diploma or GED
Requires 1 - 2 years of related experience

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