Our company is looking for a Junior Account Manager who can assist clients with product issues and help to maintain a high customer retention level.
Junior Account Manager Responsibilities:
Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
Work on special short-term projects to offer customized support for new products or products at end-of-life
Monitor customer satisfaction levels and develop methods for increasing them
Assist in creating ways for delivering excellent customer service to irate or problematic customers
