Our client, a leader in consumer finance, is seeking a dedicated and enthusiastic Customer Service Representative to join their team. As a Customer Service Representative, you will be an essential part of the customer support department, assisting clients with their inquiries and ensuring a positive experience. The ideal candidate will demonstrate excellent communication skills, a customer-oriented mindset, and a proactive attitude, which will align successfully within the organization.
Job Title: Customer Service Representative
Location: Williamston
Pay Range: $15.00
Shift: Monday - Friday 8a-5p
What's the Job?
Respond to customer inquiries via phone and email in a professional and courteous manner
Assist customers with account information, billing questions, and payment processing
Maintain accurate records of customer interactions and transactions
Identify and resolve customer issues efficiently and effectively
Collaborate with team members to improve service quality and customer satisfaction
What's Needed?
Strong verbal and written communication skills
Ability to handle multiple tasks and prioritize effectively
Customer-oriented mindset with a positive attitude
Basic computer skills and familiarity with customer service software
Previous experience in customer service or related field is a plus
What's in it for me?
Opportunity to develop valuable customer service skills
Work in a supportive and dynamic team environment
Gain experience in the consumer finance industry
Potential for career growth within the organization
Be part of a company committed to diversity and inclusion
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
