Position: Operations Specialist – Intermodal Job Description: Forward Air is seeking a detail-oriented Operations Specialist - Intermodal to support a growing transportation operation. This role will work cross-functionally with terminals, accounting, and operations teams to ensure accurate billing, cost reconciliation, and timely invoice processing. The ideal candidate will bring a blend of administrative, accounting, and transportation industry experience. Core Responsibilities & Duties:Review toll authority invoices and reconcile chargesPrepare owner-operator toll deductions and settlement support documentationSubmit invoices for payment and support accounts payable processesReview and process storage bills and resolve discrepancies with terminal teamsCommunicate with terminals nationwide to research and resolve toll and storage issuesAssist with chassis rental billing and cost trackingSupport training related to settlements, fuel taxes, and billing processesAssist with rate review and billing accuracy for intermodal customersMaintain organized records and documentation for audit and compliance purposesProvide general administrative and operational support as needed Qualifications:Previous experience in accounts payable, accounts receivable, billing, or general office administrationTransportation or trucking industry experience strongly preferredIntermodal, freight, or logistics exposure is a plusStrong attention to detail and ability to manage multiple prioritiesComfortable working cross-functionally with terminals and operations teamsProficient in Microsoft Excel and standard office systemsStrong communication and problem-solving skills Forward Air is an Equal Opportunity employer. Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication
