Overview
Placement Type:
Temporary
We are looking for a Contract UX Researcher with the ability to conduct a range of qualitative and quantitative research methods impacting both product direction and detailed experience design. You will work with and receive mentorship from a supervising Senior UX Researcher. You will be joining 20+ talented UX researchers whose charter is to influence product direction, determine what to build, and design end-to-end experiences for all developers that are useful, usable, and desirable. In this role, you will work in a highly collaborative environment with engineering, design, product management, and business teams across the division to help make customer-driven decisions. Your work will happen in the context of a lean or agile development environment supporting the release cadence of teams as well as helping define the strategic direction of products. You will have access to a state-of-the-art, modern research lab facility equipped for a variety of research types located in a central hub area on campus. You will use remote tools incorporating the latest technology to collaborate with a distributed team and to execute research on a global customer base. This is a unique opportunity to grow in your career during this period of transformation. Join us and help reinvent the future of the developer experience in this exciting era!
RESPONSIBILITIES
Design and apply a range of qualitative and quantitative research methods to all product stages from conception to release, including lab-based usability tests, interviews, surveys, focus groups, and field research
Collaborate closely with engineering, design, product management, and business partners during all steps of research
Translate research findings into actionable recommendations and deliver them in compelling ways
Triangulate multiple data sources into integrated insights
Communicate and evangelize research results to engineering and business teams
Evangelize UX research as an essential aspect of product development
Coach other roles on UX research best practices and methods
REQUIREMENTS
A degree in human-computer interaction, cognitive psychology, behavioral science, or related field or equivalent experience
Thorough knowledge and experience of a range of UX research approaches and methodologies
Strong analytical and synthesis skills with a proven ability to turn research results into product insights
Strong written and verbal communication skills with the ability to influence a range of audiences
Excellent project management skills, including the ability to manage multiple projects concurrently
The ability to work independently and be flexible to rapidly changing schedules and demands
The ability to get up to speed with a new area quickly
Familiarity with modern developer platforms and ecosystems and/or strong aptitude for learning new technologies
Value diversity and inclusivity in the workplace
