Full Time Store Production Supervisor

The Salvation Army USA Central Territory • Southgate • from $14 / hour • 21h ago

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Pay Rate: $14.00

Status: Full Time, 40 hours per week

About the Role

Join our team in "Doing the Most Good" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.

Key Responsibilities

Production & Team Leadership

Direct and ensure completion of daily tasks for production team members, including workspace maintenance

Train new team members on production expectations and processes

Perform quality control inspections to ensure only the best products reach the sales floor

Track and report production metrics at scheduled intervals

Implement strategies to meet product acquisition, production, and sales goals

Manage product rotation and inventory control processes

Operations & Quality Control

Maintain organized workspaces and prepare for next-day production

Support store maintenance and safety protocols

Place and coordinate supply orders for processing needs

Implement product control procedures to prevent shrinkage

Monitor and control property, utility, and supply usage

Customer & Team Relations

Seek ways to improve donor and shopper experiences

Support management in fostering positive understanding of policies and procedures

Communicate effectively with store management regarding operations

Direct complaints and concerns appropriately to management

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