NetSuite Administrator / Systems ArchitectDepartment: Information Systems / Enterprise Applications
Reports to: Senior Leadership / Finance & Operations Leadership
Location: Syracuse, NY
Employment Type: Full-Time
Work Schedule: A typical work schedule is standard business hours, 8:30 a.m. - 5:00 p.m., with the flexibility to support system deployments, integrations, escalations, or special projects as business needs require.
Pay Schedule: Salaried
Exempt or Non-Exempt: Exempt
Compensation Range: $95,000 - $130,000 annually, depending on experience.
Position SummaryThe NetSuite Administrator / Systems Architect plays a critical role in supporting and evolving the company's enterprise systems infrastructure. This position is responsible for owning the administration, configuration, optimization, and integration of NetSuite across finance, operations, and related systems.
The ideal candidate is both technically strong and business-minded, with the ability to translate operational and financial needs into scalable, efficient system solutions. This role partners closely with Finance, Operations, IT, and Leadership to improve visibility, automation, and decision-making across the organization.
Essential Functions- Own, administer, and maintain the NetSuite ERP platform across finance, operations, and related business functions.
- Configure and optimize NetSuite workflows, roles, permissions, custom fields, forms, and dashboards.
- Design and maintain reporting, saved searches, KPIs, and analytics to support operational and financial decision-making.
- Lead and support integrations between NetSuite and internal or external systems, including CRM, production, and reporting platforms.
- Collaborate with Finance and Operations to streamline processes, improve data accuracy, and increase system efficiency.
- Serve as the primary point of contact for NetSuite enhancements, troubleshooting, upgrades, and system changes.
- Support automation initiatives to reduce manual processes and improve scalability.
- Document system configurations, workflows, integrations, and best practices.
- Provide user support, training, and guidance on NetSuite functionality and system processes.
- Partner with leadership to evolve NetSuite into a scalable enterprise operating system aligned with business growth.
Additional ResponsibilitiesEmployees may be required to perform duties outside their primary responsibilities or assigned department, as reasonably requested by management. These duties may occasionally occur outside regular working hours, provided they align with applicable labor laws.
Physical DemandsThe physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Work is primarily performed in an office environment and requires prolonged periods of sitting, computer use, and communication with internal teams.
Minimum Qualifications- Hands-on experience administering NetSuite or Oracle-based ERP systems.
- Strong understanding of ERP workflows, particularly within finance and operations.
- Experience with system integrations, automation, and data flows between platforms.
- Strong analytical, organizational, and problem-solving skills.
- Ability to translate business requirements into effective system solutions.
- Proficiency in Microsoft Exchange, Outlook, and MS365.
- Ability to learn and grow with the business as a team player.
- Experience with SuiteScript or NetSuite customization.
- Experience supporting manufacturing, transactional, or regulated environments.
This job description in no way states or implies that these are the only duties to be performed by this position's employee(s). Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements. They are subject to possible modification to accommodate individuals with disabilities reasonably.
Immediate Mailing Services, Inc. is an equal opportunity employer and values diversity. Immediate Mailing Services, Inc. is a drug-free workplace that is compliant with applicable ADA regulations. Immediate Mailing Services Inc. is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age/ Immigration status / Criminal Convictions or any other protected class/ status. Immediate Mailing Service Inc. is committed to diversity and inclusion. We seek employees and customers from all backgrounds to join our teams, and we encourage them to bring their authentic, original, and best selves to work. Our employees are expected to do the same. All employment decisions are based on qualifications, merit, and business needs. The company is an equal opportunity employer, a drug-free workplace, and complies with ADA regulations as applicable, including Veterans Disabled.
To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their health, safety, or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship
Equal employment opportunity, including veterans and individuals with disabilities.
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