At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function: Quality
Job Sub Function: Quality Control
Job Category:Business Enablement/Support
All Job Posting Locations:Ciudad Juarez, Chihuahua, Mexico
Job Description:About MedTechFueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
About CardiovascularFueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
We are searching for the best talent for Senior Production Support Technician to be in Ciudad Juarez.Purpose: Established support individual contributor that executes routine tasks with limited supervision and more complex tasks with support. Executes day-to-day laboratory activities such as sample management, supply ordering and receipt, and general housekeeping. Maintains good laboratory housekeeping and documentation practices. Performs instrument qualification/validation activities and lab investigations, and data review and metrics reporting. Identifies improvement opportunities and drives resolution with limited guidance. Escalates risks and issues as required.
You will be responsible for:Under limited supervision and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position:
- Provides solutions to the problems in manufacturing of current and new models.
- Performs basic operational diagnostics test. Solves problems and disconnects components, subassemblies and manufacturing systems, processes and equipment with the purpose of isolating failures, determine the solution and perform the necessary trainings.
- Analyses the non-conformant product in the production line; determines the root cause and proposes corrective actions working as a team with the manufacturing supervisor and with the engineering and quality departments.
- Starts, adjusts and operates basic laboratory and manufacturing equipment.
- Performs simple tests to the processes/products, as well as audits in compliance with quality and/or other regulatory requirements.
- Conducts tests and basic evaluations, experimental tests and design proposal researches under operational conditions. Records the procedures and results of the tests, as well as the numeric and graphical data for its revision by Operations.
- Can provide recommendations and technical support in new projects, process improvements and quality investigations.
- Can support the diagnostic and analysis for product customer complaints; perform the awareness session for the operators and determines the root cause and proposes correction and corrective actions working as a team with the manufacturing supervisor, and with the engineering, quality and failure analysis laboratory departments.
- Can support the solutions to problems referring to the product in question; evaluating systems, components and electrical or testing equipment.
- Can support the solution to problems referring to the product Customer Complaints; evaluating systems, components and electrical or testing equipment.
- Provides support to operators, group leaders and trainers, in areas related to the discipline.
- Performs inspections to his/her own work.
- Follows standardized procedures while performing his/her tasks, when applicable.
- Follows the Convenient Information Retention Administration Policies of J&J and of the Campus, record retention program, training and education, Document Retention Notices, Record cleanup, inactive records and Information Management, Vital Records if applicable.
- Other responsibilities can be assigned and not all the responsibilities listed here must be assigned.
- Has completed the environment and safety training, appropriate for his/her discipline.
- Responsible for communicating business related issues or opportunities to next management level
- Responsible for ensuring subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition
- Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
- Performs other duties assigned as needed.
Qualifications / Requirements:EDUCACIÓN
- Estudios de carrera técnica, bachillerato o carrera trunca.
EXPERIENCIA
- 3 a 5 años de experiencia en puesto similar, puesto de jefe de grupo y/o entrenamiento relacionado al puesto preferentemente.
- Mínimo 3 años de experiencia en los productos manufacturados en Biosense Wesbter o productos similares.
- Dos años de experiencia como Técnico de Soporte de Producción preferentemente.
- Conocimiento demostrado de principios, prácticas y procedimientos de manufactura.
- Knowledge to audit production processes.
- Capaz de ingresar datos en hojas de cálculo y aplicaciones de bases
- de datos.
- Conocimiento medio de Solución de Problemas y Análisis de Falla.
- Conocimiento de investigación de Quejas de Cliente de Producto.
CONOCIMIENTO, DESTREZAS, HABILIDADES Y
CERTIFICACIONES/LICENCIAS REQUERIDAS.
- Liderazgo.
- Habilidad para la resolución de fallas, en aspectos o áreas propios de manufactura.
- Habilidad para integrarse en grupos de trabajo.
- Conocimiento del producto de la compañía.
- Habilidad para usar equipo de medición y prueba asociado con la disciplina específica.
- Habilidad básica para leer y comprender documentación técnica asociada con la disciplina específica.
- Capacidad para completar exitosamente los cursos departamentales /corporativos de entrenamiento en técnicas de manufactura.
- Habilidad para aprender sobre requerimientos regulatorios (GMP y GDP).
- Habilidad para usar computadora personal y software relacionado.
Required Skills: Preferred Skills:Accountability, Administrative Support, Compliance Management, Controls Compliance, Execution Focus, ISO 9001, Persistence and Tenacity, Process Oriented, Quality Control (QC), Quality Standards, Quality Systems Documentation, Quality Validation, Report Writing, Teamwork, Technologically Savvy
