Classification: Exempt / Non-Bargaining
Position may be located remote. #LI-Remote
Fidium is where next-generation fiber meets next-level opportunity. With a vision to be America's favorite fiber internet and network services provider, we deliver lightning-fast and reliable connections to families, businesses, and communities.
Backed by one of the nation's top 10 fiber networks, Fidium is driven by a team of 2,500 employees. We champion innovation, integrity, and continuous improvement-empowering every team member to make a meaningful impact.
We are looking for a highly organized and people-focused Dispatch Manager to lead our dispatch team supporting field operations across multiple markets. The ideal candidate will bring experience in telecommunications, strong leadership skills, and a passion for delivering high-quality customer and technician support through operational excellence. This role will oversee daily dispatch activities, develop team members, and collaborate with cross-functional partners to improve performance, technician productivity, and customer satisfaction.
