Change Management Analyst - Global Editorial OperationsAre you passionate about adopting new ways of working?Enjoy acting as a trusted advisor to operations/business leaders?Remote UK or hybrid, London Farringdon based About our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritises using the best model from today's top model creators for each individual legal use case.
About the roleWe are looking for a Change Management Analyst to support transformation across Global Editorial Operations, with a focus on helping people adopt new ways of working, including the use of generative AI tools. This role partners closely with business, operations, and people teams to ensure change is clear, inclusive, and effective. You will help employees and external contributors understand what is changing, why it matters, and how to succeed.
This role reports to the Global Operations Director of Change Management & People Experience and works with stakeholders across regions and functions.
Responsibilities:- Develop and support change plans, including communications, training, and engagement activities
- Assess how changes affect people, processes, and ways of working
- Identify stakeholder needs, readiness, and potential risks
- Work with project and operations leaders to align change efforts with delivery timelines
- Create clear, accessible communication and learning materials
- Support adoption of AI-enabled tools while reinforcing accuracy, trust, and professional standards
- Gather and analyze feedback through surveys, workshops, and focus groups
- Track adoption and engagement, sharing insights through reports or dashboards
- Coach managers and teams through periods of change
- Capture lessons learned to improve future change initiatives
- Ensure change activities are inclusive and accessible across global locations
Requirements:- Relevant experience in change management, operations, analysis, people experience, or similar fields
- Bachelor's degree in organizational development, Marketing, Business Administration, Human Resources, or a related field
- Familiarity with change frameworks or improvement methods
- Experience supporting change, transformation, or improvement initiatives
- Experience working with digital tools, including generative AI and collaboration platforms
- Strong communication and facilitation skills across diverse audiences
- Comfort working with data, feedback, and insights to inform decisions
- Ability to build trust and collaborate with people at different levels and in different cultures. Ability to explain complex changes in clear, practical ways
Work in a way that works for youWe promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees.
- This is a global role supporting teams across multiple time zones
- Flexible working hours are expected, balanced with wellbeing and sustainability
Working for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About the businessLexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
