Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
Role OverviewAs Delivery Manager for the eTail Services team within Digital Acquisition at Logitech, you will be a key driver in delivering high-value features through our proprietary eTail Suite-a sales enablement platform providing ePOS, sales trends, stock status, and other data-driven services. Working closely with the eTail Services Tech Lead and a multidisciplinary team of developers, you will lead the end-to-end delivery process, ensuring platform development is closely aligned with business and commercialization goals.
You will serve as the interface between business groups, the global commercialization team, and technical teams, facilitating communication, clarifying requirements, and ensuring priorities are clearly defined and met. Your work will directly impact the success of our digital sales channels and the overall customer and business experience.
Key Responsibilities- Partner with the eTail Services Tech Lead to collaboratively gather, triage, and prioritize requirements from business stakeholders and the global commercialization team.
- Translate business needs into actionable development tasks, ensuring alignment with broader digital acquisition and eTail strategies.
- Own the planning and delivery timeline, proactively identifying and removing obstacles to keep releases on track and adjusting plans as necessary.
- Maintain transparent, effective communication between business, product, and technical teams-bridging gaps and promoting shared understanding.
- Monitor progress against commitments, identify risks and dependencies, and provide regular updates to leadership, recommending mitigation plans as needed.
- Champion agile delivery best practices, driving continuous process improvement and operational excellence within the team.
- Oversee post-release processes, including coordinating feedback collection, supporting incident resolution, and championing iterative optimization.
- Lead delivery prioritization decisions in partnership with the Tech Lead, balancing business value, technical feasibility, resources, and delivery timelines.
- While not responsible for hands-on coding, apply strong technical acumen to effectively collaborate with developers and technical leaders.
- Drive cross-team and cross-functional coordination, managing dependencies with external engineering teams, platform services, and enabling functions.
Qualifications & Experience- Bachelor's degree in Computer Science, Business, Information Systems, or a related field.
- 8+ years of experience in delivery management, program management, or product ownership-ideally within digital, ecommerce, or sales enablement contexts.
- Demonstrated success managing complex digital product or platform deliveries in a cross-functional, technical environment.
- Strong ability to distill and prioritize business objectives into actionable project plans.
- Excellent organizational, interpersonal, and communication skills, with a talent for facilitating consensus and alignment.
- Deep familiarity with agile delivery methodologies and related tools (e.g., Jira, Confluence).
- Proven problem-solver, with a proactive approach to adapting in a changing and fast-paced environment.
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.
