At a Glance
Meta Lab Retail is redefining how customers experience technology in high-traffic, premium shopping destinations by bringing Meta Smart Glasses and Quest mixed-reality experiences to life through immersive, hands-on engagement in Tysons Corner Center. As the Store Manager, you will guide a compact, yet high-impact team focused on world-class product demonstrations, meaningful customer relationships, and measurable business results, while balancing customer passion, people development, operational excellence, and strong business acumen to uphold the Meta brand standard and customer promise. These small-format locations—situated in premier malls and outdoor lifestyle centers—are designed to reinvent traditional retail engagement through immersive, hands-on experiences. Channel Partners, the exclusive talent and operations partner for Meta Retail, builds and leads the teams that bring these experiences to life. We're seeking a customer-obsessed, people-first, tech-centric Store Manager to guide a high-performing team and deliver authentic, immersive interactions on behalf of Meta. This is experiential retail—not transactional retail. Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team: Channel Partners. One network. One purpose. One great place to grow.
Minimum Pay
USD $70,000.00/Yr.
Maximum Pay
USD $75,000.00/Yr.
What We Offer
Biweekly pay plus retention bonusHealth and wellness benefits plans Paid time off and holidays 401(k) with employer matchingPaid trainingEmployee discounts Referral bonusTax savings with flexible spending accounts for parking, transit, dependents, and healthcare costsOpportunity to work with a growing company that actively rewards and promotes its employees
What You'll Do
Deliver immersive product demonstrations, build authentic customer relationships, elevate every interaction into a Meta-branded experience, and drive customer acquisition, retention, and satisfaction.Recruit, hire, and develop high-potential talent while providing ongoing coaching, fostering accountability and collaboration, and modeling professionalism and strong communication.Drive sales and conversion metrics, turn traffic into engagement and revenue, analyze performance data to adjust strategies, and maintain operational excellence in scheduling, inventory, and reporting.Serve as the subject‑matter expert on Meta wearable and mixed‑reality products, stay current on innovations, communicate value propositions confidently, and simplify complex technology for customers.Demonstrate strong communication skills, set clear expectations, hold the team accountable, and represent the Meta brand professionally in high-visibility environments.
What You'll Bring
Experience and Education:High School Diploma or equivalent required5+ years of retail sales management experienceProven success leading customer-facing retail teamsExperience in high-traffic environments preferredSkills and Attributes:Strong leadership and people development skillsDemonstrated business acumen and data-driven decision-making abilityExcellent communication and interpersonal skillsSkilled in performance management and conflict resolutionAdaptable and self-motivatedPassion for technology and customer excellenceFlexible availability with the ability to be on-call as neededPhysical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and graspFrequently lift and carry up to 25 lbsOccasionally lift and carry up to 50 lbsContinuous hand/eye coordination and fine manipulation
Important Information
The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Privacy Policy for CA Residents BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer. BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today's disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at www.BDSsolutions.com for more information.
