At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at
jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function: Procurement
Job Sub Function: Strategic Sourcing
Job Category:Professional
All Job Posting Locations:Jacksonville, Florida, United States of America
Job Description:Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of vision treatments? Ready to join a team that's reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs - from the pediatric to aging eye - in a patient's lifetime.
Your unique talents will help patients on their journey to wellness. Learn more at
https://www.jnj.com/medtechWe are searching for the best talent to join our Vision team as an
External Manufacturing & Operations Specialist located in
Jacksonville, Florida.Position SummaryThe External Manufacturing & Operations Specialist supports day-to-day activities related to third-party manufacturing partners, including marketing kits, and indirect materials procurement. The role focuses on operational coordination, data management, supplier performance monitoring, and the execution of procurement processes, partnering closely with Quality, Engineering, EHS, Finance, and Supply Chain Source.
Role PurposeThis dual-role position provides structured operational support to (1) the Sr. Manager, External Manufacturing and (2) the Internal Operations team that manages key indirect materials. The role creates capacity for strategic external manufacturing initiatives while driving process efficiencies, cost control, and supplier performance in the indirect materials space. The Specialist acts as a coordination point between internal operations, third-party suppliers, and external manufacturing partners to ensure seamless execution and timely decision support.
Support Allocation (Guideline)~60% External Manufacturing support; ~40% Indirect Materials Procurement support (flexes with business needs).
Key ResponsibilitiesThird-Party Partner Support• Coordinate routine communication with contract manufacturers and service providers (status, actions, follow-ups).
• Track vendor performance metrics (KPIs) and support issue documentation, escalation, and closure.
• Ensure vendors meet J&J safety, quality, compliance, and sustainability expectations.
• Provide administrative and analytical support for contract-related activities in partnership with Supply Chain Source.
Indirect Materials & Operations Support• Support procurement and sourcing of indirect materials (e.g., MRO, facility services, maintenance).
• Maintain supplier files, purchase orders, and documentation in alignment with J&J policies and controls.
• Partner with Internal Operations to identify consolidations, standardizations, and sourcing efficiencies across key categories.
• Coordinate cross-functionally (EHS, Quality, Engineering, Finance) to ensure timely purchasing support and materials availability.
Decision Support to Sr. Manager, External Manufacturing
• Prepare concise analyses, scorecards, periodic reports and business case inputs/analysis to enable data driven prioritization and decision-making.
• Consolidate inputs from vendors and internal teams to highlight risks, trends, and required follow-ups.
• Maintain action logs and ensure decision trackers are current and distributed on time highlighting risks and opportunities.
Analytics & Reporting• Maintain dashboards/trackers for vendor performance, PO cycle times, inventory or materials availability, and cost efficiency metrics.
• Use Excel and enterprise data (SAP/Ariba) to perform basic analysis; leverage AI tools to accelerate report generation and insights.
• Ensure data accuracy, version control, and timely distribution of weekly/monthly reports.
Stakeholder Engagement• Facilitate clear, timely communication between internal teams and external business partners.
• Schedule/coordinate/lead/co-lead meetings, capture minutes and actions, and follow through to completion.
Compliance & Systems• Execute procurement activities in adherence to J&J procurement policies, ethical standards, and applicable regulations (e.g., FDA, ISO 13485).
• Use Ariba, SAP, and other enterprise systems for purchasing transactions, reporting, and vendor management tasks.
• Maintain auditable documentation and support readiness for internal/external reviews.
Process & Continuous Improvement
• Identify opportunities to streamline documentation, reporting, and communication workflows across both support areas.
• Support small-scale process improvement initiatives (Lean/Six Sigma concepts) and share best practices.
• Document standard work (SOPs, work instructions, templates) to drive consistency and reduce cycle time.
Key Outcomes / Success Measures• On-time completion of vendor communications, data updates, and procurement transactions.
• Accurate and timely maintenance of supplier KPIs and performance reports; reduction in manual rework.
• Measured cycle-time improvements in PO processing, issue escalation, or materials availability.
• Reduction of administrative burden on Sr. Manager, External Manufacturing, evidenced by timely decision-ready materials.
• Error-free documentation and adherence to sourcing and regulatory requirements.
• Positive stakeholder feedback from Internal Operations, External Manufacturing, Quality, Source and Finance.
Scope & Key Interfaces• External Manufacturing (primary support to Sr. Manager).
• Internal Operations & Production Support (indirect materials).
• Quality Assurance; Engineering; EHS; Supply Chain Source; Finance.
• Third-party manufacturers and indirect suppliers.
Tools & Systems• SAP (purchasing transactions, material/vendor data).
• Ariba (requisitions, approvals, supplier information).
• Microsoft 365 (Excel, SharePoint, Teams) and Copilot for productivity.
• Basic exposure to Power BI or dashboarding tools (preferred).
Required Qualifications:• Bachelor's degree in Supply Chain, Business, Engineering, or related field.
• 2 plus years of experience in supply chain operations, procurement, vendor management, or related roles.
• Familiarity with regulated manufacturing environments (medical device or pharma preferred).
• Strong analytical, organizational, and follow-through skills; attention to detail for managing supplier performance and procurement data.
• Proficiency with Microsoft Office, SAP, and Ariba; ability to learn new systems and AI-enabled productivity tools.
Preferred Qualifications• Experience supporting cross-functional teams in fast-paced, matrixed environments.
• Exposure to Lean, Six Sigma, or operational excellence toolkits.
• Ability to support problem-solving and propose practical, data-informed solutions.
Leadership Imperatives• Connect: Build trusted relationships across internal teams and with suppliers; communicate clearly, listen actively, and share knowledge to enable team success.
• Shape: Seek out facts and data, identify small improvements, and contribute ideas that enhance safety, quality, service, and cost outcomes.
• Lead: Take accountability for commitments, model the Credo and ethical standards, escalate risks early, and follow through to closure.
Growth & DevelopmentThis role provides a strong development platform for future opportunities in external manufacturing, supply chain operations, sourcing, and vendor management. Exposure to cross-functional partners and systems builds readiness for more advanced specialist or analyst roles.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.
Required Skills: Preferred Skills:Analytical Reasoning, Business Data Analysis, Business Savvy, Category Management Strategy, Collaborating, Communication, Compliance Management, Customer Alignment, Due Diligence, Market Savvy, Negotiation, Problem Solving, Process Improvements, RFx Management, Risk Management, Spend Analysis, Strategic Sourcing, Supplier Collaboration, Vendor Management, Vendor Selection
