About our Team: LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the RoleWe are seeking a results-oriented Key Account Manager with experience in software or technology solutions to grow and manage customer relationships. This role focuses on driving new business, expanding existing accounts, and supporting long-term customer success across LexisNexis solutions.
You will work collaboratively with internal teams and customers to identify opportunities, deliver value, and achieve sustainable revenue growth.
Responsibilities- Achieve annual revenue targets through new business, upselling, and cross-selling.
- Build and maintain strong, long-term relationships with customers and key stakeholders.
- Identify, qualify, and progress sales opportunities through the full sales cycle.
- Develop and execute account and territory sales plans aligned with business objectives.
- Maintain an accurate and well-managed sales pipeline using CRM tools.
- Forecast sales activity and report on progress regularly.
- customer retention and product adoption through proactive engagement.
- Lead deal negotiations and collaborate with internal partners to close opportunities.
- Act as a trusted advisor by developing a strong understanding of products and customer needs.
- Respond to customer enquiries promptly and support issue resolution when needed.
- Use data and insights to continuously improve sales effectiveness and customer experience.
Requirements- Minimum of 5 years' experience in technology and software sales within a target-driven environment.
- Proven track record of achieving sales targets and successfully executing sales strategies
- Experience using AI-enabled sales and productivity tools such as ChatGPT Enterprise, Salesforce, Gong, Seismic, or similar platforms to improve efficiency and sales outcomes.
- Strong consultative selling, relationship management, and customer engagement skills across face-to-face, virtual, and social selling channels.
- Excellent communication, presentation, interpersonal, and critical-thinking skills.
- Ability to work effectively in a fast-paced, evolving, and growth-focused sales environment.
Work in a way that works for you:We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you: We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Medical Aid
- Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
- Modern family benefits, including adoption and surrogacy
- Study Leave
About The BusinessLexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
