Job Purpose: To carry out hardware and software configuration of networking equipment and computer systems made by a variety of vendors such as Cisco, HP, IBM, Lenovo, Linksys and others. Software & memory upgrades, System Cloning, Bespoke customizations as per customer requirements, Asset Tagging, PC & Server configurations are the key areas of the job.
Responsibilities: - Configuration of Desktops, Laptops and Servers of different builds and makes as per build instructions from the customer such as install or upgrade of OS, memory, CPU, PSU, network/graphic cards, RAID configuration etc.
- Pre-shipment software & hardware configuration of Cisco & other networking equipment’s as per customer build requirements such as IOS/JUNOS upgrade, memory upgrade, installation of cards/modules etc.
- QA testing of configured products and maintaining the relevant test logs.
- Unpacking products for configuration, Repacking after configuration is complete, printing appropriate shipping labels & delivery notes for configured orders and shipping the products off the system using SAP system
- Liaising with Internal and External customers and other stakeholders of the business.
- Maintain accurate Config records as per business procedures and filing appropriate documentation.
- Maintain good housekeeping standards in the department at all times
- Maintain and timely update of daily KPI and other departmental reports
Knowledge Skills and Experience: - Ability to deal with non-technical warehousing tasks which form an essential part of the job e.g., un-packing, re-packing products, palletising, preparing for shipment, transferring completed orders to the relevant carriers and other admin tasks as deemed necessary
- Ability to troubleshoot configuration related faults in a logical and systematic manner
- Ability to listen and follow instructions
- Ability to take initiative to improve level of productivity
- Ability to work under pressure in a busy environment
- Attention to detail
- Ability to work independently, while adhering to deadlines.
- Good team player
- Good communication skills are essential as the role involves regular communication with Sales, Logistics, Purchasing, Customers and Carriers
Key SkillsAt TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
