Located in the nation's first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city's expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Pet Insurance
- Team Member Hotel Rates, other discounts, perks and more
What We're Looking For: Loews Hotels & Co seeks a detail-oriented team player to support the day-to-day operation of the Meetings & Events department while contributing to the delivery of exceptional experiences for both clients and team members alike.
Who You Are:- Dedicated to the details and the deadlines, always looking to dot every 'i' and cross every 't' in a timely manner
- Excellent communicator with an ability to adapt to the communication styles of others
- A highly motivated self-starter seeking an opportunity to learn and grow
- A service professional with a passion for hospitality
What You'll Be Doing:- Provide administrative support to department managers as assigned
- Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc.
- Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEO's)
- Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changes
- Answer phones and respond to client facing email correspondence
- Review resumes and BEO's in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager's assistance
- Prepares site visit and planning visit packets
- Respond to external and internal requests, emails, or other needs in manager's absence
- Complete Amenity Forms, Write Amenity and Welcome Cards, Collect any custom amenity items and relay to Food & Beverage Department for delivery
- Coordinate internal meetings
- Provide onsite event support as needed and determined by Director of Meetings & Events
- Compile property specific reports or data sets and disseminate as needed
- Other duties as assigned
Your Experience Includes:- 1 Year of Hospitality Experience
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
- Knowledge of Hotel Operational Systems, such as Delphi, preferred
- Able to work a flexible schedule, including weekends and holidays
Reports to: Director of Meetings & Events
