Accepts donations from donor customers and provides and/or offers each donor a tax receipt in an efficient, prompt, and courteous manner providing excellent customer service.
Maintains the company vehicles in a clean condition inside and out and reports maintenance issues to the Warehouse Coordinator with the use of the Vehicle Inspection Report.Inspects quality, cleans and/or performs minor repair (less than 5 minutes) to items as indicated before transporting to sales floor or processing area.Responsible for maintaining the donation intake area in an efficient manner by keeping it safe, organized and properly stocked.Responsible for refusing items in a tactful and courteous manner that do not meet our standards per the posted "Do Not Accept List".Responsible for inquiring from donor as to the condition of large household items, specifically electronics and appliances and labeling items as appropriate.Responsible for moving/directing large household items and furniture directly to the sales floor as appropriate to eliminate backlogs.Bags excess clothing donations and transports to appropriate holding area to eliminate backlogs.Exhibits critical thinking abilities and applies them for continuous improvement of services and HH. Demonstrates ability to think creatively, identify and make recommendations to Attic management.Consistently demonstrates initiative and skills in planning and organizing work. Demonstrates ability to prioritize workload and ensures that all projects are completed by deadlines.Uses own knowledge and experience base and other resources as necessary to make logical decisions and solve problems.