Company
Argo Group
Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.
Job Description
Business Title(s):TEMP-Workers' Compensation Claims Adjuster
Employment Type:Contingent Worker
FLSA Status:Non-Exempt
Location:In-Officeor Remote
Summary:
We are looking for a highly capable Workers' Compensation Claims Adjuster to help us on a temporaryassignment with an estimated end date of August 28, 2026,andcanwork from anywhere in the United States. If this role is filled so the individual can work five days a week in any of the following offices, we can consider this a temp-to-hire assignment: Albany (NY), Chicago (IL), Los Angeles (CA), New York City (NY), Omaha (NE), or Richmond (VA). This role willadjudicateindemnity workers' compensation claims of higher technical complexity for our customers in the states ofAZ and CA. As this is a temporary assignment, only government mandated benefits will be provided.
Employees in this roleare required toaccurately record all hours worked andsubmittimesheetsin accordance withcompany policy. Overtime may be assigned as business needsdictate, and employees are expected to work overtime whenrequired.
Essential Responsibilities:
- Working under technical direction and within significant limits and authority,adjudicateworkers' compensation claims of higher technical complexity, with a direct impact on departmental results.
- Resolving issues that are generalized and typically notcomplex, butrequire understanding of a broader set of issues.
- Reporting to senior management and underwriters onclaimstrends and developments.
- Investigating claims promptly and thoroughly.
- Analyzing claims forms, policies and endorsements, client instructions, and other records todeterminewhether the loss falls within the policy coverage.
- Investigating claims promptly and thoroughly, including interviewing all involved parties.
- Managing claims in litigation.
- Managing diarytimelyand complete tasks to ensure that cases move to the best financial outcome andtimelyresolution.
- Properly setting claim reserves.
- Identifying, assigning, and coordinating the assignment and coordination ofexpertiseresources toassistin case resolution.
- Preparing reports for file documentation.
- Applying creative solutions which result in the best financial outcome.
- Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
- Having an appreciation and passion for strong claim management.
Qualifications / Experience Required:
- A minimum of five total years' experienceadjudicatingworkers' compensation claims in both of the followingjurisdictions: AZ and CA.
- Bachelor'sdegree from an accredited universityrequired. Two or more insurance designations or fouradditionalyears of related experienceadjudicatingindemnityclaims beyond the minimum experiencerequiredabove may be substituted in lieu of a degree.
- CA Self-Insurance (or both the WCCA & WCCP designations in lieu thereof) & AZ claims certificationrequiredat start of assignment.
- Must have good business acumen (i.e.understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).
- Must have excellent communication skills and the ability to build lasting relationships.
- Exhibit natural curiosity
- Desireto work in a fast-paced environment.
- Excellent evaluation and strategic skillsrequired.
- Strong claim negotiation skillsa must.
- Mustpossessa strong customer focus.
- Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
- Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO.
- Must work independently anddemonstratethe ability to exercise sound judgment.
- Demonstrates inner strength. Has the courage to do the right thing anddemonstratesit on a daily basis.
- Intellectual curiosity. Consistently considers all options and is not governed by conventional thinking.
- Proficient in MS Office Suite and other business-related software.
- Polished and professional written and verbal communication skills.
- The ability to read and write English fluently isrequired.
- Mustdemonstratea desire for continued professional development through continuing education and self-development opportunities.
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, this position is eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
Colorado outside of Denver metro, Delaware, Illinois (outside of Chicago metro area), Maine, Maryland, Massachusetts (outside of Boston metro area), Minnesota, Nevada, Rhode Island, Vermont, and Virginia Pay Ranges:$37.66- $44.33per hour
Boston metro area, California outside of Los Angeles & San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, New Jersey (outside of New York City metro area), New York State (outside of New York City metro area), Washington, D. C. metro area, & Washington State Pay Ranges:$41.44- $48.79per hour
Los Angeles, New York City and San Francisco metro areas Pay Ranges:$45.12- $53.16per hour
About Working in Claims at Argo Group
- Argo Group does not treat our claims or our claims professionals as a commodity.The work we offer is challenging, diverse, and impactful.
- Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions andtreateach case as the unique situation it is.
- We have a very flat organizational structure, enabling our employeeshavemore interaction with our senior management team, especially when it relates to reviewing large losses.
- Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas.
- We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.
Notice to Recruitment Agencies:
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.
We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The collection of your personal information is subject to ourHR Privacy Notice
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
