Title
IT SupportEngineer
Location
Hartford, CT
Duration
12 Months
Remote
Remote
80-100% travel Required
Candidates will need a COI to work at various institutions on behalf of the client.
Candidates will pay up front for travel expense and be reimbursed once expenses are submitted.
Candidates will be paid for travel time.
About
This position is responsible for installation, maintenance, servicing, and testing of high quality medical device systems and system components.
Qualifications
bAssociates or technical degree required (or relevant experience)
Bachelors degree in Biomedical Engineering is preferred.
Exceptional troubleshooting ability
Physical ability to lift 50 pounds
Mechanical assembly, able to work with tools
Previous experience in a medical device company preferred
Strong organizational and follow-up skills
Ability to interface with multiple groups in the organization to resolve service issues.
Responsibilities
Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems.
Provide complete and accurate service records for submittal to Quality Management System.
Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager.
Provide accurate and regular business expense reports, adhering to Company policy.
Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
Consultants Eligible Benefits Upon Waiting Period
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account (for High-Deductible Health Plans)
Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
Supplemental Life Insurance
Short Term Disability (coverage varies by state)
Long Term Disability
Critical Illness, Hospital coverage, Accident Insurance
MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
401(k)
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