Customer Advocate – Full‑Time (Remote)
Disabled Veteran Solutions (DVS)
A Career With Purpose - Not Just a Job
Tired of Watching Gas Prices Climb While Your Paycheck Shrinks?
Imagine a job where your commute is exactly 14 steps from your bed to your desk. Where your "rush hour" is the time it takes to pour your morning coffee. Where your car stays parked, your wallet stays fuller, and your time stays yours.
At DVS, we believe your career should elevate your life - not drain it at the pump. That's why this 100% remote Customer Advocate role is built for people who want stability, purpose, and the freedom to work from home without sacrificing professional growth.
Why You’ll Love Working From Home With DVS
Keep your money - no gas, no tolls, no surprise car repairs
Keep your time - reclaim 5–10 hours a week from commuting
Keep your sanity - no traffic, no weather delays, no road rage
Keep your comfort - work in your favorite hoodie, with your favorite mug
Keep your momentum - grow your career without uprooting your life
Remote work isn't just a perk here - it's a lifestyle upgrade.
The Role: Where Compassion Meets Precision
As a Customer Advocate, you’ll be the steady, supportive voice helping members navigate healthcare questions, medications, appointments, and benefits. You’ll handle 50–70 interactions per day, balancing empathy with technical skill.
You’ll shine if you’re confident with:
Real‑time system navigation
Accurate documentation
Microsoft Office proficiency
Clear, professional communication
Process consistency and compliance
This is a structured, fast‑paced environment - perfect for someone who thrives on purpose and precision.
Training & Schedule
Full‑Time | Remote | Monday–Friday
Paid Training (8 weeks): 8:00 AM – 4:30 PM EST Attendance is 100% mandatory - we invest heavily in your success.
Permanent Schedule: Must have availability between the hours of 8:00 AM and 8:00 PM.
Start Date: June 22, 2026
This role is built for reliability, consistency, and long‑term commitment.
What You Bring
High School Diploma (Associate degree preferred)
Experience handling complex or sensitive customer interactions
Strong Microsoft Word, Excel, Outlook, and Teams skills
Ability to navigate multiple systems at once
Excellent attention to detail
Clear, professional communication
Bonus Points For
Call‑center or high‑volume environments
Healthcare or insurance experience
Advocacy‑based roles (social work, behavioral health)
Retail or service roles requiring problem‑solving
What You Get
Competitive pay
Bonus opportunities
Comprehensive benefits
Clear advancement pathways
A mission‑driven team that values your growth
At DVS, you’re not just filling a seat - you’re building a career with purpose.
Who Thrives Here
People who love structure. People who take pride in accuracy. People who care deeply about helping others. People who want a stable, long‑term career - without sacrificing their home life.
If you’re dependable, technically confident, and ready to grow, you’ll fit right in.
Ready to Build a Career That Works for Your Life - Not Against It?
Your future is calling... and you don’t even have to leave the house to answer.
A pre‑employment drug screening and criminal background check are required prior to employment.
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