Overview
Scheduling Coordinator – Remote
Rigdon is looking for a motivated Scheduling Coordinator to manage day-to-day operations, fleet management, and customer service for our clients across KS, MO, CO, TX, and AR. You’ll own account profitability by keeping schedules, technicians, and resources running smoothly.
Responsibilities
Manage Schedules: Anticipate conflicts, allocate resources efficiently, and ensure timely service.
Communicate: Notify clients and technicians of schedule changes; keep everyone informed.
Track Technicians: Use GPS to monitor progress and address deviations quickly.
Forecast & Manage Supplies: Ensure technicians have the materials they need.
Analyze Data: Track scheduling trends and provide insights for improvements.
Support Marketing: Monitor demand patterns and collaborate to expand business.
Financial Oversight: Close jobs, invoice accurately, process payments, and follow up on balances.
Payroll Support: Generate reports and assist with payroll processing.
Problem-Solve & Improve: Implement process improvements and tackle challenges proactively.
Stay Current: Keep up with industry trends and best practices.
Other tasks as assigned
What We’re Looking For / Qualifications
Strong organization, multitasking, and communication skills
Proficiency with scheduling software and GPS tracking systems
Analytical mindset with financial basics
Customer-service oriented, proactive problem solver
Ability to adapt and work under pressure
Previous scheduling, coordination, or fleet management experience preferred
Up-to-date laptop/desktop + fast, reliable internet (direct connection required)
Perks & Conditions
Fully remote
Occasional after-hours availability may be required
Phone equipment provided by Rigdon
Benefits
Eligible for benefits after completing a 60-day probationary period.
Up to 80 hours of paid time off per year (prorated in the first year).
Company-subsidized health insurance.
Join our team and become the voice of Rigdon to our valued clients. If you have strong organizational skills, detail-oriented, problem solving abilities, are proactive, and thrive in a remote work environment, we encourage you to apply. Help us provide exceptional service and support to our field technicians and customers while enjoying working from home. Apply now to be a part of the Rigdon team.
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