Leasing Assistant

Pomeroy Living • Rochester Hills • $15 - $22 / hour • 3d ago

Leasing Assistant

Support Occupancy Growth and Create Welcoming Experiences at Pomeroy Living!

Pomeroy Living Rochester Independent is seeking a motivated and customer-focused Leasing Assistant to join our team. You will play a crucial role in supporting the Leasing Director in driving occupancy growth by managing the admissions process, cultivating referral sources, and providing exceptional tours to prospective residents and their families.

Responsibilities:

Admissions Process Support:
- Assist in managing the admissions process to ensure a smooth and positive experience for residents and their families.
- Prepare and organize admission paperwork and documentation.
- Assist with the resident move-in process, ensuring a seamless transition.
Referral Source Management:
- Maintain and develop relationships with referral sources, providing information and marketing materials as needed.
- Assist in scheduling and coordinating presentations for referral sources.
- Maintain accurate records of referral source interactions.
Community Tours & Lead Management:
- Conduct engaging and informative tours of the community for prospective residents and their families.
- Answer inquiries about the community's services, amenities, and pricing.
- Maintain and update the community's lead database with accurate and timely information.
- Follow up with leads in a timely and professional manner.
Marketing & Outreach Support:
- Assist the Leasing Director in the development and implementation of marketing strategies, public relations, advertising, and outreach programs.

Qualifications:

Strong organizational and communication skills, both written and verbal.
Highly professional and dependable with a strong work ethic.
Excellent customer service and interpersonal skills.
Ability to work a flexible schedule, including evenings and weekends, to accommodate after-hours tours and events.
Proficiency in Microsoft Office Suite. Experience with CRM software is a plus.

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Benefits: