Revenue Operations ManagerMilady's commercial infrastructure role that enables predictable growth and strategic execution through data-driven insights and process quality.What you'll doOptimize revenue processes including lead-to-opportunity workflows, pipeline management, forecasting, territory alignment, and quota-related activities; maintain sales playbooks and process documentation.Own CRM systems (Salesforce/HubSpot), including configuration, automation, data governance, and integrations with ERP, e-commerce, and marketing automation platforms.Deliver reporting and insights by building dashboards, conducting data audits, and providing analysis that informs forecasting, targeting, and sales strategy.Enhance cross-functional alignment by partnering with Marketing, Finance, Product, and Customer Success on lead flow, campaign reporting, bookings accuracy, pricing updates, and customer adoption/renewal insights.Drive operational efficiency through automation, workflow improvements, and ensuring clarity and consistency across the sales and customer lifecycle.Skills you will need5-7 years of experience in revenue operations, sales operations, or business analytics within a B2B environment.Consistent track record building and maintaining CRM systems (e.g., Salesforce) and leading forecasting processes.Strong analytical skills to interpret data and provide actionable insights.Demonstrated success in driving data integrity, operational cadence, and benchmark rigor across cross-functional teams.Familiarity with predictive analytics, compensation modeling, and territory planning.Advanced proficiency in Excel and BI tools (e.g., Salesforce, Tableau, Power BI) preferred.Equal Opportunity EmployerCengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities during our job application process. If you are an applicant with a disability and require reasonable accommodation, please contact us at
[email protected] Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees.The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results, is as follows:15% Annual: Individual Target$100,000.00 - $115,000.00 USDJ-18808-Ljbffr
