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As a Senior Technical Consultant with GlideFast Consulting, you will work to develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the ServiceNow platform.
Location : Remote (USA or Canada)
Employment Status:
Full-time and Perm
Skills: ITOM
expertise
Responsibilities:
Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
Develop custom software solutions as required through scripting and software development
Prepare technical documentation as specified in customer contracts and as internally required
Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
Troubleshoot basic configuration/script issues
Attend requirements review and validation sessions as required
Deliver measurable results within the appropriate timeline resulting in positive customer feedback
Perform code review of peers as needed
Work independently and actively support other Technical Consultants as mentor and team lead
Lead sessions in implementation practices
Required Skills/Experience:
Experience working as a developer on multiple ServiceNow
ITOM
projects
4+ years as a Servicenow developer
1+ year(s) in a consulting role, delivering software implementations preferable
3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
Working proficiency in the following skills are encouraged:
Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
Practical knowledge or experience with Operating Systems (Linux, Windows)
Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
Knowledge of relational databases (MySQL, MSSQL, Oracle)
Experience in multiple application architectures and supporting technologies
Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required
Thorough working knowledge in IT Operations Management or IT Service Management is critical
Certifications/Education:
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
ServiceNow CIS preferred
The starting pay range for this role is $125,000.00 - $160,000.00 + Bonus. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.
What we offer?
Health, Dental, and Vision Insurance
Flex Paid Time off
401k Retirement Plan
Long and Short-Term Disability
Life Insurance
Referral Program
Quarterly bonus opportunities for billable employees
Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements
Professional Development through training and advancement opportunities
Work from home
Annual GlideFest Conference
Wellness Programs
EEO Employer
Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact
[email protected].
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Information Technology and Consulting
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at GlideFast Consulting by 2x
Inferred from the description for this job
Vision insurance
401(k)
Paid maternity leave
Medical insurance
Paid paternity leave
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