Locations
Remote, Michigan, USA
Description
Job Summary:
The Senior Salesforce Administrator serves as the primary owner of the Salesforce platform supporting 100+ users globally. This role will act as the sole internal Salesforce admin, responsible for day-to-day support, user enablement, system optimization, and partnering cross-functionally across the business. The ideal candidate is hands‑on, proactive, and comfortable owning the platform end‑to‑end.
Serve as the primary Salesforce Administrator, owning platform support and ongoing enhancements.
Provide day‑to‑day user support, troubleshooting issues and improving user experience.
Partner cross‑functionally with Sales, Marketing, Finance, Customer Experience, and IT.
Build and maintain reports and dashboards to support business decision‑making.
Manage and improve data quality, including deduplication and data governance.
Oversee and optimize opportunity pipeline visibility and reporting.
Design and implement automation (Flows) to improve business processes.
Support user onboarding, training, and adoption of Salesforce best practices.
Collaborate with and manage third‑party Salesforce partners/consultants as needed.
Support the design and implementations of integrations between Salesforce and enterprise systems ensuring accurate data flow and mapping.
Qualifications
Required
5+ years of hands‑on Salesforce Administration experience
Strong experience with Sales Cloud and Service Cloud configuration
Experience as a sole or lead Salesforce Admin supporting 50–100+ users
Proven ability to support end users and drive adoption
Experience working cross‑functionally with multiple business units
Experience working alongside or integrating with an ERP system
Strong problem‑solving, communication, and stakeholder management skills
Ability to work EST hours
Experience with solution design or Salesforce roadmap planning
Experience with Data Cloud or Agentforce
Manufacturing, B2B, or Food & Beverage industry experience
Working knowledge of SQL, Optiva, and GridMate
Working Conditions
Remote role
Occasional travel (including international) for sales meetings
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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