Company
Argo Group
Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.
Job Description
Business Title(s):TEMP-Workers' Compensation Claims Adjuster
Employment Type:Contingent Worker
FLSA Status:Non-Exempt
Location:In-Officeor Remote
Summary:
We are looking for a highly capable Workers' Compensation Claims Adjuster to help us on a temporary assignment through26 June2026 and work from anywhere in the continental United States.
If this assignment is filled in one of our following offices, the assignment can be considered temp-to-hire:Omaha, Richmond (VA), or Rockwood (PA). This role willadjudicateindemnity workers' compensation claims of higher technical complexity for our customers in the statesofKY, MD, PA, UT, VA, WV.As this is a temporary assignment, only government-mandated benefits will be provided.
Although Rockwood underwrites general liability insurance and workers' compensation for many types of businesses, ourspecialtyis underwriting workers' compensation insurance for the mining industry, with a focus on the coal-mining industry. Rockwood has become a leading underwriter of workers' compensation for the mining industry by offering workers' compensation insurance with a commitment to providing the best service on loss control and claims, collaborating across all departments with this common goal. We have never been more committed to our clients to ensure their employees receive excellent medical care if they need it due to a work-related injury or illness. Our passion for outstanding customer focus, combined with our deep industry experience, is what sets up apart from other insurance carriers in this niche market.
Employees in this role are required to accurately record all hours worked and submit timesheets in accordance with company policy. Overtime may be assigned as business needs dictate, and employees are expected to work overtime when required.
Essential Responsibilities:
- Working under technical direction and within significant limits and authority,adjudicateworkers' compensation claims of higher technical complexity, with a direct impact on departmental results.
- Resolving issues that are generalized and typically notcomplex butrequire understanding of a broader set of issues.
- Reporting to senior management and underwriters onclaimstrends and developments.
- Investigating claims promptly and thoroughly.
- Analyzing claims forms, policies and endorsements, client instructions, and other records todeterminewhether the loss falls within the policy coverage.
- Investigating claims promptly and thoroughly, including interviewing all involved parties.
- Managing claims in litigation.
- Managing diarytimelyand complete tasks to ensure that cases move to the best financial outcome andtimelyresolution.
- Properly setting claim reserves.
- Identifying, assigning, and coordinating the assignment and coordination ofexpertiseresources toassistin case resolution.
- Preparing reports for file documentation.
- Applying creative solutions which result in the best finacial outcome.
- Negotiating settlements.
- Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
- Having an appreciation and passion for strong claim management.
Qualifications / Experience Required:
- A practical knowledge ofadjudicatingworkers' compensation claims through:
- Mustdemonstratea desire for continued professional development through continuing education and self-development opportunities.
- The ability to read and write English fluently isrequired.
- Polished and professional written and verbal communication skills.
- Proficient in MS Office Suite and other business-related software.
- Intellectual curiosity. Consistently considers all options and is not governed by conventional thinking.
- Demonstrates inner strength. Has the courage to do the right thing anddemonstratesit on a daily basis.
- Must work independently anddemonstratethe ability to exercise sound judgment.
- Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO.
- Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
- Mustpossessa strong customer focus.
- Strong claim negotiation skillsa must.
- Excellent evaluation and strategic skillsrequired.
- Desireto work in a fast-paced environment.
- Exhibit natural curiosity
- Must have excellent communication skills and the ability to build lasting relationships.
- Must have good business acumen (i.e.understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).
- A KY claims license (requiredat time assignment starts). The ability to secure a license in WV within 90 days of the assignment starting is required.
- A minimum of two years' experienceadjudicatingindemnity workers'compensation claimsinKY & PA is required. Working knowledge of theMD, UT, VA, & WVis strongly preferred, but not required.
- Bachelor'sdegree from an accredited universityrequired. Two or more insurance designations or fouradditionalyears of related experienceadjudicatingindemnity claims beyond the minimum experiencerequiredabove may be substituted in lieu of a degree.
The base salary range provided below is for hires in those geographic areas only and will becommensuratewith candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
- Colorado outside of Denver metro, Maryland, Nevada, and Rhode Island Pay Ranges:$37.66- $44.33per hour
- California outside of Los Angeles and San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, Houston metro area, New York State (including Westchester County)and Washington State Pay Ranges:$41.44- $48.79per hour
- Los Angeles, New York City and San Francisco metro areas Pay Ranges:$45.12- $53.16per hour
About Working in Claims at Argo Group
- Argo Group does not treat our claims or our claims professionals as a commodity.The work we offer is challenging, diverse, and impactful.
- Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions andtreateach case as the unique situation it is
- We have a very flat organizational structure, enabling our employeeshavemore interaction with our senior management team, especially when it relates to reviewing large losses
- Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas.
- We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.
Notice to Recruitment Agencies:
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.
We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The collection of your personal information is subject to ourHR Privacy Notice
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
