A customer experience firm located in Columbus, Ohio, is searching for a Program Lead to manage multiple client accounts and ensure service level expectations are met. This role requires a minimum of 5-7 years of experience in customer service management, including remote team leadership. The ideal candidate must possess excellent communication skills and the ability to advocate for both the team and clients. Offers include competitive wages, training opportunities, and flexible work arrangements.
J-18808-Ljbffr
