The Account Manager DPMS position will be responsible for managing a portfolio of current Carestream Dental customers and will build long term relationships with the customers. This role will be the first point of contact for current customers and will generate sales within the accounts by upselling and cross-selling software solutions. Customer longevity is key while ensuring customer needs are met quickly to enhance the customer experience. Successful execution includes achieving daily, weekly and monthly targets.
The Responsibilities
Generate sales within customer accounts by upselling and cross-selling solutions
Develop and maintain long-term relationships with customers
Communicate customer needs by collaborating with other departments to enhance customer experience
Ensure customers receive products and services timely by collaborating with other departments
Forecast and track customer account metrics
Identify opportunities to grow customer accounts
Service multiple customer accounts and meet deadlines
Quickly and consistently document customer notes in CRM
At least 3 years sales or account management experience, preferably selling solutions-based software or related products with a consistent track record of success of adding value and drive revenue
Excellent written, oral communication and strong interpersonal, organizational, and presentation skills, with the ability to influence desired results
Stays informed on industry topics and shares thought leadership with our clients and internal teams
Expertise on all software/cloud and eServices
Strong willingness to champion change management, learn new sales techniques, processes and technology
This position is remote.
Work schedule is 8AM - 5PM, depending on geography and territory assigned.
Salary: $45,000 USD, based on experience
Compensation Disclosure
Actual compensation packages take into account a wide range of factors, including but not limited to, skill sets, relative education and certifications, depth of experience and other business and organizational needs. The total compensation package for this position may also include medical/dental/vision benefits, 401(k) Employer Match, Paid Time Off, an annual performance bonus and/or other applicable compensation plans.
Locations
United States
Carestream, and its subsidiaries, is an equal opportunity/affirmative action employer and does not discriminate on the basis of any legally protected status or characteristic.
If you need accommodation for any part of the employment process because of a medical condition or disability, please send an email to
[email protected] to let us know the nature of your request.
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