Could your creative thinking build the future? A Lead Site Reliability Engineer at McGraw Hill makes a difference for learners and educators across the world. Our team needs individuals with new ideas who connect with people in innovative ways.
Impact the Moment
McGraw Hill, a leading provider of digital educational resources and content, is seeking a
Lead Site Reliability Engineer
to lead a team of 6 Engineers for our Digital Platform Group. You will support our K‑12 learning platforms that serve millions of students and educators nationwide, ensuring their reliability, scalability, and performance. Working closely with engineering and product teams, you will leverage expertise in AWS, Terraform, and observability tools to drive automation, enhance resiliency, and maintain the health of our cloud‑based infrastructure.
Remote position – open to applicants authorized to work in the United States.
What you will be doing:
Lead a 6‑member SRE team supporting production infrastructure and services
Manage backlog, sprint planning, and team velocity
Own reliability, uptime, security, cost, and performance of services
Define and monitor SLOs for application workloads
Plan on‑call rotations and work to reduce alert fatigue
Forecast seasonal growth and capacity planning
Mentor engineers and foster professional growth
Report status and issues to leadership monthly
Partner with development teams
Collaborate with CyberSecurity on risk mitigation
Collaborate with FinOps on cost reduction
Design and troubleshoot highly‑distributed, cloud‑based production systems
Maintain infrastructure‑as‑code and monitoring‑as‑code practices
Improve system resiliency through failure injection and chaos testing
Participate in on‑call rotation and resolve operational issues
Optimize existing systems for performance and cost
Ensure telemetry provides visibility to application performance
Support agile development practices and code reviews
We're looking for someone with:
5+ years of experience in SRE, DevOps, or Software Engineering roles supporting enterprise applications.
Strong problem‑solving, triage, and root cause analysis skills with a systems engineering mindset.
Deep expertise in the AWS ecosystem, with hands‑on experience across core services including ECS, RDS, EKS, IAM, CloudWatch, and networking configurations.
Expertise with Terraform for managing and automating scalable cloud infrastructure.
Skilled in CI/CD pipelines (e.g., GitHub Actions) and managing end‑to‑end software delivery lifecycles.
Strong familiarity with telemetry and observability tools (e.g., New Relic, Datadog), including querying logs and metrics for performance monitoring.
Why work for us?
The work you do at McGraw Hill will matter. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfillment that will inspire you to even greater heights.
The pay range for this position is between $124,000 and $155,000 annually. Base pay may vary based on experience and location. A full range of medical and other benefits may be provided. Learn more about our benefit offerings.
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