Enabling safe and rewarding digital lives for genuine people, everywhereWe make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us, our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.About The Team And RoleSolutions Engineering Team, GBG AmericasAt GBG Americas, our Solutions Engineering team is a high-impact, technically adept group that plays a strategic role in driving business growth. This team serves as a critical bridge between our advanced identity, fraud, and verification technologies and the evolving needs of our customers. Our Solutions Engineers are trusted advisors, partnering closely with Sales to design and deliver tailored solutions that solve real-world challenges. With deep technical expertise and a strong understanding of the sales cycle, they ensure that GBG's offerings are positioned effectively and implemented seamlessly.Key HighlightsCollaborate cross-functionally to align technical capabilities with client objectivesSupport the full sales lifecycle with compelling solution design, demos, and proof-of-conceptsContribute to strategic growth by translating complex requirements into scalable solutionsWork StructureThis is a remote position with a strong preference for candidates in the Atlanta metropolitan area. Travel for customer visits, team collaboration, and stakeholder meetings may be required (estimated up to 40%).The RoleWe're looking for a Sales Solution Engineer to support sales teams by providing business insights, technical expertise, solution demonstrations, and tailored product presentations in the realm of identity, fraud and verification services. This role will work closely with sales, product, and technical teams to ensure client requirements are accurately met.What You Will DoDeliver compelling technical presentations and live demonstrations showcasing how GBG's solutions solve complex identity, fraud, and verification challengesLead the technical components of bids, RFPs, and proposals, ensuring solution designs align with customer requirements and position GBG competitivelyAddress and resolve client concerns related to product integration, configuration, and customization by partnering closely with internal technical teamsStay current on product enhancements, releases, and industry trends to effectively advise both the sales team and customers throughout the presales lifecycleDevelop deep, hands-on expertise in GBG's product suite, enabling you to serve as a trusted technical advisor for prospects, partners, and internal stakeholdersRequirementsExperience in a customer-facing technical role (Solution Engineering, Technical Support, Implementation, IT Operations, or similar)Programming familiarity in at least one language (Python, JavaScript, Java, or C#). Ability to read code, understand logic, and assist in simple troubleshootingFoundational understanding of APIs, including how RESTful services work and how to test endpoints using tools like Postman or similarGeneral knowledge of SaaS platforms, cloud applications, and modern web technologiesAbility to explain technical concepts clearly to both technical and non-technical audiencesStrong problem-solving skills and the ability to gather requirements and translate them into actionable next stepsExperience supporting customers through technical onboarding, demos, training, or solution walkthroughsStrong organization skills with the ability to manage multiple customer conversations and follow-up itemsConfident, polished communication skills with the ability to facilitate meetings, give presentations, and articulate valuePreferred QualificationsExperience with API integrations, SDKs, or basic scripting as part of a technical implementationExposure to identity verification, fraud prevention, or security-focused technologiesFamiliarity with CRM tools such as Salesforce or HubSpotAwareness of consultative selling methods (MEDDIC, Challenger, SPIN), even at an introductory levelExperience working with cross-functional teams (Sales, Product, Engineering, Customer Success)Basic understanding of cloud concepts (AWS, Azure, or GCP) and general security best practicesBenefitsAs an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat with the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to
[email protected] and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.J-18808-Ljbffr
