Area Facilities Manager
The Area Facilities Manager is responsible for the oversight of assigned facilities and maintenance programs. They manage a direct relationship with outsourced providers(s) on the day-to-day operations of equipment, property, and physical plant and ensure compliance with established maintenance programs and regulatory requirements.
Responsibilities include:
- Managing the day-to-day maintenance processes for the assigned market.
- Monitoring of open calls, KPI review/analysis, multiple call analysis, invoice and dispute resolution, PM regulations monitoring and spot verification, compliance with all maintenance related governance.
- Managing all facilities driven projects for equipment, building systems, and betterment replacements.
- Ensuring compliance with project scope and budget, including project life-cycle duties.
- Responsible for maintenance expense budget and capital budgets for coverage areas.
- Including budget versus actual explanation and root cause analysis. Utilizing data to drive actionable results for efficient expense and capital spend.
- Field and site visits to evaluate service levels with reactive and preventative maintenance programs.
- Utilizing store visits to formulate equipment and business system replacement programs.
- Representing the Facilities department in meetings/discussions/site visits with Operations and Franchisees and other key stakeholders.
Qualifications include:
- Education: High School + Equivalent Experience or Bachelor/4 Year Degree.
- Experience: 3-5 years of Management of multi unit retail operations in a franchise environment.
- Construction and/or Facilities experience preferred but not required.
- Strong communication skills both written and oral with emphasis on dispute resolution.
- Ability to perform multi-tasks within competing timeliness.
- General or strong knowledge of Project management processes.
- Self reliant and motivated in a non office environment.
Additional requirements include:
- Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment.
- Work on an on-call basis for emergencies as needed.
