The Network Engineer role will implement and support the University's enterprise Cisco network environment. This role focuses on engineering-level execution, advanced troubleshooting, and technical leadership for complex network systems, while operating within established architectural standards and strategic direction.
The Network Engineer works beyond day-to-day administration to deliver reliable, secure, and scalable network solutions, supporting academic instruction, research, healthcare-related programs, and administrative operations. This position partners closely with Network Administrators, Information Security, and infrastructure teams to ensure the network operates effectively and evolves in a controlled, supportable manner.
Essential Functions:
Network Engineering & Implementation
* Engineer, implement, and enhance enterprise network solutions across wired, wireless, WAN, and security domains.
* Translate approved designs and standards into production-ready configurations and implementations.
* Lead technical execution for network upgrades, expansions, and major changes.
* Validate configurations and changes to ensure performance, resilience, and security requirements are met.
Advanced Troubleshooting & Escalation
* Serve as the escalation point for complex or non-routine network issues beyond administrative support.
* Perform deep technical troubleshooting, root cause analysis, and corrective engineering actions.
* Resolve systemic performance, stability, and interoperability issues.
* Support post-incident analysis and contribute to continuous improvement efforts.
Security Engineering & Controls
* Engineer and implement network security controls including segmentation, access control, firewall policies, and secure remote connectivity.
* Partner with Information Security to implement security requirements aligned with FERPA, HIPAA, PCI, and institutional standards.
* Support vulnerability remediation and security-driven network changes.
Standards, Lifecycle & Optimization
* Implement and enforce network engineering standards and best practices.
* Participate in lifecycle planning for network hardware, software, and licensing.
* Evaluate and test new features, platforms, and capabilities within existing network standards.
* Ensure engineered solutions are operationally supportable by Network Administrators.
Collaboration & Technical Leadership
* Provide technical guidance and mentorship to Network Administrators.
* Work with cross-functional IT teams to deliver integrated infrastructure solutions.
* Coordinate with vendors and service providers on complex technical issues and implementations.
* Clearly document engineered solutions and transition them into operational support.
Other duties as assigned.
Qualifications:
* Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent professional experience.
* Cisco Certified Network Associate Certification
* 4+ years of experience in network engineering roles.
* Strong hands-on experience with:
* Cisco Enterprise routing and switching
* Cisco wireless networks
* Cisco VPN technologies
* Palo Alto Firewalls
* Demonstrated experience implementing and supporting complex network environments.
Knowledge, Skills, and Abilities:
* Cisco Hardware & Cisco IOS
* DHCP and DNS
* Ethernet
* Fiber Optics - Network
* Data Center Operations
* Network Security Fundamentals
* Performance Tuning/Monitoring
* Accountability & Adaptability
* Collaboration and teamwork
* Customer Relationship Management
* Innovative/creative thinking
* Mission/Service orientation
* Backup Management Systems
* Telecommunications - Video/Voice
* Wireless Networking
* Network Security Principles
* Network operating systems
* Equipment configuration, testing, and repair
* Knowledge of network protocols
* Knowledge of Server operating systems.
* Network evaluation using standard tools.
* Ability to accurately diagnose problems.
* Operate network test equipment
* Openness (zest) for learning
* Results orientation
* Vendor Relationship Management
* Oral/written communication
* Time Management
* Technical Writing
* Problem Solving
Licenses/Certifications:
* CCNA Preferred
* ITIL certification or achieve certification within 6 months of hire
