Century Group is partnering with a client that is seeking a Collections Associate to join their team. Exact compensation may vary based on skills, experience, and location. Expected starting rate pay of $31.00 to $36.00 per hour.
Job Responsibilities
- Manage outstanding debts and resolve account discrepancies efficiently.
- Engage with tenants to secure payments, establish payment plans, and provide updates on account status.
- Draft and send demand letters while handling legal defaults as needed.
- Maintain and update tenant certificates of insurance to ensure compliance.
- Review and distribute monthly account statements to tenants accurately.
Requirements
- Have a minimum of 3 years of experience in collections or a similar role, preferably in the retail real estate sector.
- Demonstrate proficiency with property management software such as MRI or Yardi (MRI preferred).
- Interpret and analyze commercial retail leases effectively.
- Possess strong skills in Microsoft Outlook, Excel, and Word for data management and reporting.
- Exhibit excellent organizational, analytical, and mathematical abilities.
Qualifications
- Provide outstanding customer service and critical thinking skills in high-pressure situations.
- Collaborate effectively with legal teams on judicial case projections and legal matters.
- Prepare and present detailed reports on collections progress to senior management.
- Adapt to a dynamic work environment with a proactive and results-driven approach.
- Maintain professionalism while handling tenant inquiries and resolving disputes.
REF#50192 #LI-POST
