Element Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide remote technical support, assisting with issues such as printers, passwords, and antivirus alerts. You'll manage tickets through ConnectWise PSA and work closely with service teams to ensure smooth client operations.
The ideal candidate has hands-on experience in a help desk environment, strong troubleshooting skills, and familiarity with tools like IT Glue and ConnectWise PSA. Competitive salary starting at $50,000 depending on experience.
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