Job Summary
The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable and received in a timely manner. This position will demonstrate order fulfillment task goals are conducted accurately, efficiently and safely, while surpassing customer expectations.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Order Filling
- Picks product from fulfillment center stock according to wave pick list and organizes on cart;
- Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements
- May operate scanners so that the proper order is picked, and inventory is managed accurately
Order Checking
- Verifies that the item picked matches the item on the invoice by comparing manufacturer name, manufacturer item number, and item description;
- Verifies quantity of items picked matches item quantity on the invoice;
- For time sensitive items, verifies the expiration date on the item is acceptable for shipment to the customer;
- Verifies all items listed on the invoice have been picked;
- For items that include component(s), such as a pump, verifies that components are included
Packing
- Counts quantity of items and verifies the count to the quantity listed on the invoice;
- Matches the ship to address or invoice number on the shipping label with the same information on the invoice;
- Selects correct packaging, fill and labels;
- Follows regulatory guidelines when packing items with regulatory classification;
- May create proper shipping papers for packages containing hazardous materials;
Manifests
- For packages not auto-manifested: weighs packages, determines appropriate method of transportation, verifies proper labeling, scans information and applies shipping labels;
- For packages auto-manifested: verifies and corrects non-conforming packages;
Expeditor
- Processes orders requiring special handling as required by branch personnel, sales staff or end-user.
Order Processing
- Fulfill current or new client orders to achieve client customer satisfaction
Additional functions
In addition to the essential functions listed above, the incumbent may perform the following additional functions.
- Transacting all business in accordance to Patterson Companies business code of ethics and conduct.
- Align with Patterson Companies Purpose, Vision and Values statement.
- Using assigned warehouse equipment/machinery to perform assigned job.
- Meeting/exceeding assigned performance metrics and KPIs.
- Helping maintain an organized, clean and safe warehouse.
- Handling all hazardous materials, pesticides, and prescription drugs according to the Company's processes/procedures and all applicable laws and regulations.
- Performing all work in accordance with Company Safety guidelines and procedures, with safety and regulatory compliance.
- As assigned
Required Qualifications
- High School diploma or GED preferred
- Ability to read, write and count
- Comprehensive problem-solving skills
- Ability to meet deadlines and productivity goals.
Working Conditions
Material and Equipment Directly Used:
- General warehouse equipment
- General office equipment
- MS Office, Shipping and proprietary inventory management software
- This position may require the ability to train and certify the use of a variety of forklifts: sit down, Cherry picker (mobile elevated working platform) and/or Joey forklift (multipurpose order picker that can elevate an operator and can be driven at height to move from task to task)
Working Environment/Physical Activities:
- Moving 75% of the time
- Frequently grasp, reach, bend and stoop in narrow/confined spaces
- Exposure to dust
Physical Demands:
- Lift and carry up to 55 pounds, team lift 56 to 100 pounds: continuous, moderate or occasional heavy physical activity
- Sitting or standing: continuous, moderate or occasional heavy physical activity
- Use of hands: Continuous, moderate or occasional heavy physical activity
- Stoop, bend, or crawl: Occasional or frequent moderate physical activity
- Ascend/descend on a ladder. Occasional or frequent moderate physical activity
