The Willis Law Group PLLC is seeking a dynamic and detail-oriented candidate with 4+ years of experience in Business-to-Business Collections. This candidate will work with the Accounts Receivable/Collection Specialist for the firm. We offer a friendly, business casual environment and a competitive salary commensurate with experience.
Collections Representative Responsibilities:
- Daily calls and emails to clients and vendors to follow up on past due invoices.
- Follow up on past-due third-party vendor invoices. (30 days)
- Must be able to speak with clients and solve issues in a calm manner.
- Daily update and follow-up on expected receipts.
- The ability to multitask and navigate through several platforms.
- Ability to prioritize heavy incoming mail.
- Investigate historical data for each debt or bill.
- Process payments and refunds
- Resolve billing and customer credit issues.
- Update account status records and collection efforts
- Report on collection activity status.
- Business-to-business collections experience.
- Other tasks as assigned by management.
Collections Representative Qualifications:
- High School Diploma/GED or higher education.
- Collections experience in a law firm or professional services company
- Accuracy and attention to detail
- Multitasking capabilities
- Negotiation skills
- Verbal and written communication skills
- Organizational and time management skills.
- Strong problem-solving and critical thinking skills.
- Ability to adapt to a fast-paced environment and work well with team members.
- Familiarity with laws related to debt collection (e.g., FDCPA)
- Knowledge of Excel and Word.
- Knowledge of Caret Legal software is a huge plus.
Benefits:
- Medical, Dental, Vision, and STD, LTD
- Life Insurance, 401K Retirement Plan
- Paid Time Off – accrued.
- Competitive Salary
Come and join a supportive, team-centered firm where success and growth are cultivated and celebrated!
