Experience Center Supervisor

City of Little Rock, AR • Little Rock • from $23.80 / hour • 1d ago

Salary: $23.80 Hourly Location : Little Rock Convention & Visitors Bureau, AR Job Type: Full Time- Regular Position Job Number: CVB-2026-05 Department: Little Rock Convention & Visitors Bureau Division: Marketing & Communications Opening Date: 05/01/2026 Closing Date: 6/1/2026 11:59 PM Central FLSA: Non-Exempt Bargaining Unit: LRCVB Supervisory Responsibility?: Yes On-Line Applications Only?: Yes Department:: LRCVB The City of Little Rock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. City of Little Rock complies with applicable state and local laws governing non-discrimination in employment in every work location. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Job Objective & Safety/Security Sensitive Designation JOB OBJECTIVE: To serve as the on-site operations supervisor of the Experience Center responsible for overseeing daily operations during public hours and ensuring a seamless, high-quality visitor experience; provides direct support to team and oversight of staffing, scheduling, and day-to-day team coordination to maintain consistent performance, particularly during peak hours, weekends, and special events, while maintaining a professional, welcoming, and customer-focused environment. This is a Safety-Sensitive Job for Purposes of the Arkansas Medical Marijuana Amendment. This position is not considered Essential Personnel under the LRCVB Inclement Weather policy. Essential Functions For a complete list of essential job functions please click Minimum Qualifications, Additional Requirements and Supervisory Responsibilities Must be available to work weekends and occasional after-hours events. Incumbents must be at least twenty-one (21) years of age due to the handling and/or service of alcoholic beverages in compliance with Arkansas state law. This position may require one or more of the following pre-employment screenings: drug and alcohol screening, or background investigation. Application Requirements

Online applications only
Applicant's answers to supplemental questions will be used to screen for minimum qualifications electronically.
Please include a complete work history when completing application.
List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
All communication regarding application status will be sent to candidates via text message/email address listed on account.
You may check your inbox in your Careers/LittleRock account to review all notices sent to the email address associated with your applications.
Applicants may check application status for any position by logging into their account at Careers/LittleRock or contacting Human Resources at (501) 371-4590 if they are having computer difficulties.

LRCVB Benefits - Full-Time Employees Health Insurance - Cigna - Cost per pay period

Base Plan: Emp only: $16.53; Emp + Spouse: $291.88, Emp + Child(ren): $241.82; Family: $517.18.
Buy-up 1 Plan: Emp only: $51.69; Emp + Spouse: $365.74, Emp + Child(ren): $308.64; Family: $622.68.
Buy-up 2 Plan: Emp only: $64.37; Emp + Spouse: $392.34, Emp + Child(ren): $332.71; Family: $660.69.
High Deductible Plan: Emp only: $10.90; Emp + Spouse: $280.10, Emp + Child(ren): $231.13; Family: $500.34.

Four (4) plans to choose from: Base Plan; Buy-up 1 Plan, Buy-up 2 Plan or High Deductible

Base Plan: $3,000 deductible (in network), $40 co-pay for PCP - $70 co-pay for specialist; Prescription co-pays: $0, $20, $40, $80 co-pay, $200 Rx deductible for Tier 2, 3, 4
Buy-up 1 Plan: $2,000 deductible (in network), $30 co-pay for PCP - $60 co-pay for specialist; Prescription co-pays: $15, $45, $70, $70 co-pay; no additional Rx deductible.
Buy-up 2 Plan: $1,000 deductible (in network), $25 co-pay for PCP - $50 co-pay for specialist; Prescription co-pays: $15, $45, $70, $70 co-pay; no additional Rx deductible.
High-Deductible Plan: $2,500 deductible (in network), Prescriptions: Tier 1 10% after deductible; Tier 2 20% after deductible; Tier 3 30% after deductible; Tier 4 $80 co-pay after deductible
Effective 1st of the month following 30 days of regular full-time employment

Dental Insurance - Emp: $0; Emp & Spouse: $11.90; Emp & Child: $16.62; Family: $31.58 per pay period

Delta Dental - $50 deductible except for Preventative Services; $0 deductible for Preventative Services
Maximum of $1,000 annual benefit per person per calendar year
Effective 1st of the month following 30 days of regular full-time employment

Vision Insurance - Emp: $4.02; Emp & Spouse: $7.64, Emp & Child: $8.24 and Family: $11.74 per pay period

Delta Vision - $0 deductible - co-pays and allowances; $10 co-pay for well vision exam (once every 12 months) plus $20 co-pay for materials lenses & frames or contact lens fitting & evaluation
$150 allowance for frames (once every 24-month frames/12-month lenses)
Or - Contact Lens - $150 allowance for contacts
Effective 1st of the month following 30 days of regular full-time employment

Life Insurance - LRCVB pays employee premium (dependent life not offered)

2 times annual salary rounded to the nearest thousands of coverage to a maximum of $350,000
Effective 1st of the month following 30 days of regular full-time employment

Accidental Death and Dismemberment - LRCVB pays employee premium

2 times annual salary rounded to the nearest thousands of coverage
Effective 1st of the month following 30 days of regular full-time employment

Long Term Disability - LRCVB pays employee premium

Effective the first day of the month following 30 days of regular full-time employment.

Short Term Disability - Voluntary employee pays premium

Effective the first day of the month following 30 days of regular full-time employment.

Pension - Automatic enrollment, effective the first day of regular full-time employment

Defined Benefits Plan: 4.5% employee contribution/9% employer contribution
Vested after 5 years of service; Normal retirement age is 65.

Flexible Spending Account / Health Savings Account -

Choose from FSA (with Base, Buy-up 1 or Buyup 2 Plans), HSA (with High Deductible Plan) or Dependent Care Expenses,
FSA - can enroll at Open Enrollment after one year of service
HSA - can enroll during initial enrollment period or at Open Enrollment

Deferred Compensation - Arkansas Diamond Plan - employee contribution only, no employer contribution. Voluntary Supplement Coverage - AFLAC (accident, cancer, etc.) voluntary insurance for employee, spouse and/or child(ren); MASA - Medical Transport Solutions; Simple Will - available at open enrollment only; Voluntary additional Life and AD&D available for employees and dependents with One America or Transamerica Tuition Assistance - $1,000 per semester, up to $3,000 per calendar year, available after 6 months of employment. Paid Time Off (PTO) Leave Policy Years of Service Accrued per Pay Period Yearly PTO Accrual Max carryover 0 - 3 years 6.16 160.16 320 3 -10 years 7.70 200.20 320 10 - 20 years 8.62 224.12 320 20 + years 10.16 264.16 320 Short Term Disability (STD) Leave Policy Years of Service Accrued per Pay Period Yearly PTO Accrual Max carryover All 1.85 48.10 1000 Unused PTO hours in excess of the maximum will be transferred to STD account annually up to the maximum carryover for STD hours. 01 Are you willing to start at $23.80/hourly?

02 Are you twenty-one (21) years of age? (NOTE: this is a requirement for this position)

03 Do you have experience in tourism, hospitality, retail, or a related field?

04 If yes, please describe your experience in tourism, hospitality, or retail, including the type of work performed and your responsibilities. (Please ensure this information is included in your work history.) If not applicable, please enter N/A. 05 Are you able and willing to work evenings, weekends, and holidays as required? (NOTE: weekends are required for this position)

06 How did you find out about this particular position?