HR Shared Services - Operations Administrator

eclaro • Milwaukee, Wisconsin • from $17.86 / hour • 1w ago

HR Shared Services - Operations Administrator Job Number: 26-00617 Use your skills where environmental innovation meets global impact. ECLARO is looking for an HR Shared Services - Operations Administrator for our client in Milwaukee, WI. Our client is a leading environmental solutions provider focused on water, waste, and energy services that drive sustainability and resource recovery. If you’re ready to make a meaningful impact, this opportunity is for you. Responsibilities: Respond to all inquiries via telephone and email, utilizing available tools and resources. Track all issues in the case management system from initiation to resolution. Problem-solve and seek guidance to respond to questions and inquiries effectively. Work with HR Business Partners (HRBPs), Centers of Excellence (COEs) and Subject Matter Experts (SMEs) to resolve questions relating to employee data and address issues arising from calls or email inquiries, in line with company policies and procedures. Research and resolve first-tier questions regarding employee issues, escalating complex issues to Senior Team Management in a timely manner. Manage HRSSC / Payroll mail (incoming and outgoing) and FedEx shipping. Process invoices for HR vendors, as needed. Collaborate cross-functionally with other departmental functions Perform document management tasks, update Standard Operating Procedures (SOPs) and Quick Reference Guides (QRG). Support staff training initiatives. Other duties as assigned. Follow established HR processes, procedures, and Service Level Agreements (SLAs). Adhere to scheduled work hours and maintain reliable attendance. Work collaboratively within the HR Shared Services team. Maintain a high level of accuracy and attention to detail in all tasks. Uphold confidentiality and professional standards at all times. Pay Rate: $17.86 / Hour If hired, you will enjoy the following ECLARO Benefits: 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact: Maria Navarro [email protected] 513-725-0112 Maria Navarro | LinkedIn Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.