Job Description
Strategy & Consulting
Leads 1:1 client discovery and strategy sessions
Applies adult learning principles and instructional design methodologies (e.g., ADDIE, SAM) to make independent design decisions for assigned projects
Designs learning experiences that drive measurable learner engagement, making format and structure recommendations based on content and audience needs
Analyzes learner feedback and assessment data to identify gaps and recommend content improvements
Contributes instructional expertise to internal project discussions, advocating for design decisions that serve learner outcomes
Incorporates feedback from stakeholders and learners to improve content quality
Independently researches and evaluates tools, formats, and approaches best suited to each project's learning objectives
Business Development
Contributes content samples, prototypes, and design rationale to support proposal development
Executes all deliverables within defined SOW scope, flagging scope risks proactively
Content Development & Delivery
Owns end-to-end development of assigned learning modules, courses, and programs from design through QA and deployment
Develops storyboards, scripts, prototypes, assessments, and final production assets independently and on schedule
Manages workload across concurrent projects, communicating capacity and timeline risks proactively to project managers
Owns the revision cycle for assigned content — evaluates feedback, exercises design judgment on what to incorporate, and documents rationale for decisions
Contributes to shared team standards and drives adoption across the team
Contributes to shared team standards by developing reusable templates, style guides, and production documentation
Basic Requirements
Bachelor's degree in Instructional Design, Education, Communications, or a related field (or equivalent experience)
2–4 years of experience in instructional design or learning content development
Ability to provide a portfolio demonstrating ownership of eLearning or blended learning projects from design through delivery
Technical Skills
Solid knowledge of adult learning principles and ability to apply them independently across varied content types
Solid understanding of the learning content development life cycle and ability to execute across all phases with minimal oversight
Proficient in Articulate Storyline and Rise; able to produce polished, interactive eLearning without support
Proficient in LMS/LXP platforms — independently publishes, tests, troubleshoots, and maintains course content
Experience with video recording and editing tools; independently produces and edits learning video content
Proficient with SCORM standards; independently manages packaging, testing, and version control
Strong instructional design capabilities across multiple modalities (eLearning, video, ILT, job aids)
People Skills
Strong client-facing skills — confidently leads discovery, updates, and recommendation meetings with individual clients
Strong presentation skills — confidently presents design decisions and rationale to stakeholders and reviewers
Strong written and verbal communication, including clear documentation of design decisions, revision rationale, and production notes
Ability to translate complex subject matter into accessible, engaging learning content
Builds effective working relationships with SMEs, project managers, and Learning Strategists to deliver high-quality outcomes
Strong collaboration skills and ability to work effectively across cross-functional teams
Patient and empathetic when supporting learners and stakeholders with varying levels of technical comfort
Additional Desired Skills
Association/non-profit sector experience
Salesforce experience is a plus
Experience working with AI tools to enhance efficiency
Experience in metrics tracking for optimal output of team
Experience with accessibility standards and inclusive learning design
Benefits
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
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